COVID-19 : Waitwhile helps you maintain Social Distance with online queuing. Learn more →
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Macerich

Create a Virtual Waitlist for Shoppers

Waitwhile is a virtual waitlist app that lets your shoppers wait from anywhere and get a text when it’s their turn. Create your free waitlist in minutes with a special offer from Macerich.

Special offer for
Macerich tenants

Macerich and Waitwhile teamed up to offer you these tools free for 1 month and a 10% discount for the following 12 months. This hopefully gets your shoppers to practice social distancing with ease.
waitwhile app
kiosk

Make it easy for your shoppers to join the line from anywhere

Say goodbye to long lines with Waitwhile. Your shoppers can add their name to the list when they arrive, or from home through your website, by scanning a QR code, or just sending a text! No app required.

Learn about ways to check-in →
messaging
Let shoppers wait at a safe distance

Your shoppers are kept informed about their wait time and position through text message or email. Empower your shoppers to spend their waiting time where and how they like. When you are ready to assist them, just tap to alert them.

Learn about messaging →
Manage your line with ease

Control your waitlist on any smartphone, tablet or computer. View the current wait time, call and serve guests or change the order. Even if your WiFi goes down, Waitwhile has you covered.

Learn about the waitlist →
waitlists
booking
Improve your operations

With powerful analytics, you will learn about your wait times, visit patterns and resource usage. Waitwhile will automatically recommend improvements and tweak your operations with machine-learning to reduce wait times and improve customer satisfaction.

Learn about bookings →
Improve your operations

With powerful analytics, you will learn about your wait times, visit patterns and resource usage. Waitwhile will automatically recommend improvements and tweak your operations with machine-learning to reduce wait times and improve customer satisfaction.

Learn about analytics →
analytics

Works with the tools you already use

With our powerful REST API and plug-and-play integrations with Slack, Google Calendar, SalesForce and thousands of other services, your waitlist is always in sync with your business.

zapier salesforce Mailchimp Slack
Learn about our integrations →
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Capterra
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TrustPilot
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Still not convinced?

Maybe this big ol' list of features will help

Intelligent wait time estimation

Check-in kiosk

Multi-location support

Toggle between waiting & serving

Appointment scheduling

Merge bookings with walk-ins

Analytics dashboard

Resource management

Instant synchronization

CRM & Customer insights

Export/Import guest data

Real-time service reports

TV monitor support

Message personalization

2-way messaging

Global SMS coverage

Saved / canned responses

Survey / feedback

Single-sign on (SSO/SAML)

Zapier support

Integration with CRMs

GDPR and HIPAA compliant

Encrypted guest data

White-label design

Join the thousands of companies using Waitwhile

Get started

No credit card required