The Standard for Queue Management Used by 10,000+ Organizations Worldwide
Say goodbye to stressful shop visits and long lines with barking clients with a smart online waitlist that works on any device, even without WiFi. Let your furry friends (or their owners) check-in from a kiosk tablet, from their own homes, or by sending a text to join the line. No app required.
Learn more about kiosk →No one likes to wait, especially when they have pets nervous or excited in the lobby. Empower your clients (and their pets!) with time and allow them the option to spend their wait however they like. Our ‘alert’ features make it easy to keep your clients informed about the status of their pet wherever they go.
Learn about messaging →With Waitwhile, your staff can login and control your waitlist on any smartphone, tablet or computer. Both Staff and Clients can view the current wait time anywhere, Staff can alert clients that their pets are ready, or even change the order of the line. We’ve even still got you covered even if your Wi-Fi goes down.
Learn about the waitlist →Let clients join the line or schedule time in advance. With a powerful bookings feature that automatically syncs appointments with your waitlist, your pets and their people have total flexibility on when and where they wait.
Learn about bookings →Use our ‘easy to customize messages’ to thank your clients for their loyalty or fill out a quick survey. Use the feedback to find ways to improve and catch unhappy clients (before they give you a bad review online!).
Learn about messaging →With our powerful REST API and plug-and-play integrations with Slack, Google Calendar, SalesForce and thousands of other services, your waitlist is always in sync with your business.
Charles Johnson, Project Manager, Louis Vuitton
Vito Ziccardi, Producer, Tribeca Film Festival
Mats Alexander, Director, Auction Nation
Maybe this big ol' list of features will help
Intelligent wait time estimation
Check-in kiosk
Multi-location support
Toggle between waiting & serving
Appointment scheduling
Merge bookings with walk-ins
Analytics dashboard
Resource management
Instant synchronization
CRM & Customer insights
Export/Import guest data
Real-time service reports
TV monitor support
Message personalization
2-way messaging
Global SMS coverage
Saved / canned responses
Survey / feedback
Single-sign on (SSO/SAML)
Zapier support
Integration with CRMs
GDPR and HIPAA compliant
Encrypted guest data
White-label design