Tech support virtual waitlist and appointment app
Improve your customer experience by streamlining your line management and scheduling processes with Waitwhile – the intelligent waitlist app. Create a free waitlist for your business with SMS notifications in under 3 minutes.
No credit card required
With Waitwhile, businesses have saved 100 million customers more than 10,000 years of waiting in line......and counting
Say hello to a waitlist
without the wait
Make it easy for your customers to wait for tech support from anywhere
Let your customers check-in from a kiosk tablet, from your website, or by sending a text to join the line. Say goodbye to stressful waits for technical assistance with a smart online waitlist that works on any device. No app required.
Let your clients do what they like while waiting
Instead of wasting time waiting in a packed tech support lobby, allow your customers to go wherever they like or schedule an appointment in advance. Our ‘alert’ features make it easy to keep them informed of their place in line and give customers enough time to come back when it’s their turn.
Read moreGive your staff the freedom to manage the line from anywhere
With Waitwhile, your tech staff can log in and control your support waitlist from any smartphone, tablet or computer, even if your Wi-Fi goes down. Both staff and customers can view current wait times from anywhere at any time.
Merge walk-ins and appointments into one line with ease
Let customers join the line in real time or schedule a technical support appointment in advance. Waitwhile’s powerful bookings feature will automatically merge the two, making the wait fair for everyone.
Read moreCreate better customer experiences with 2-way communication
Use our easy-to-customize, 2-way messaging feature to thank customers, give additional information, or ask them to fill out a quick survey. The feedback can help improve your business and catch unhappy customers before they leave a bad review.
Works with the other apps your business uses
Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.
Read moreOavsett vad ni har för verksamhet,
kan vi hjälpa er
"Vi har räddat över 3 miljoner kunder köade genom Waitwhile mer än 140 000 dagars väntan i kö. Det har varit sömlöst."
Cliff Stefanuk
Produktägare, Best Buy
95 % av användarnas feedback om vår beställningsapp är hur lätt den är att använda. Det har kallats magiskt. Och det är tack vare Waitwhile.
Kevin Yim
Vice VD Marknadsföring & Kommunikation, Zippy's
"Att vänta på familjemedlemmar under operationen kan vara stressande. Våra team älskar Waitwhile eftersom det ger empati in i en svår process."
Andrew Turczak
VD, Hartford HealthCare
Best in class
Waitwhile fortsätter att vara en favorit hos kunder och redaktörer och får toppbetyg från sådana som Capterra, G2 och mer.
Capterra
GetApp
G2
Trustpilot
FinancesOnline