Talk to your customers in a way that’s most comfortable for them. Whether they prefer to be reached via SMS, email, push notifications, or voice messages, Waitwhile has you covered.
Automatically send an SMS and/or email with information about their visit and a link to track their wait time in real time. You’ll be able to have a 2-way conversation if anything changes from either side.
Send a personalized thank you message after their visit to make customers feel appreciated. You can also request feedback and soothe unhappy customers before they leave a negative review.