Hospital Queue Management System

Save your patients from the annoyance of endless waiting with Waitwhile – the intelligent waitlist app. Create a free waitlist for your business with SMS notifications in under 3 minutes.

The Standard for Queue Management Used by 10,000+ Organizations Worldwide

Louis Vuitton Mercedes Benz Tribeca Film Festival Facebook Linkedin Tiffany ADP Gojek Frys Electronics Ubisoft Balenciaga Wynn Resorts
kiosk
Make it easy for your clients to join the line from anywhere

Say goodbye to packed lobbies with Waitwhile. Your patients can add their name to the list from a tablet in your lobby, from home, from your website, your favorite social media posts - or by just sending a text! No app required.

Learn more about kiosk →
kiosk
Book and Check-in from Anywhere

No one like to wait, especially when they are sick. Empower your patients and allow them the option to spend their waiting time however they like. Our ‘alert’ features make it easy to keep your patients informed wherever they go, giving them the chance to wait wherever is best for them.

Learn about messaging →
Keep Everyone Informed

Help your Doctors, Nurses, AND patients stay informed on the waiting process in real-time through SMS, Email, and more.

Learn about the waitlist →
messaging
booking
Manage Appointments and Walk-Ins in the Same System

Spend more time with your patients with our powerful appointment setting features that automatically syncs with your walk-ins.

Learn about bookings →
Optimize your Operations

Learn about your wait times and other important details about your hospital operations to find out how to work more efficiently.

Learn about analytics →
analytics

Works with the tools you already use

With our powerful REST API and plug-and-play integrations with Slack, Google Calendar, SalesForce and thousands of other services, your waitlist is always in sync with your business.

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Learn about our integrations →

Waitwhile is trusted by 10,000+ businesses worldwide

Charles Johnson
Waitwhile has been an invaluable tool for our store teams in managing client’s wait-time expectations during peak seasons and year round.
Charles Johnson

Charles Johnson, Project Manager, Louis Vuitton

Charles Johnson
We use Waitwhile to manage attendee viewing times in our Virtual Arcade. Our staff finds it flexible and easy to use. Our guests appreciate the convenience.
Vito Ziccardi

Vito Ziccardi, Producer, Tribeca Film Festival

Mats Alexander
Waitwhile is super easy to use and helps us serve our customers more efficiently.
Auction Nation Mats

Mats Alexander, Director, Auction Nation

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4.6/5
Capterra
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4.6/5
GetApp
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4.5/5
G2 crowd
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8.5/10
TrustPilot
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100%
FinancesOnline

Still not convinced?

Maybe this big ol' list of features will help

Intelligent wait time estimation

Check-in kiosk

Multi-location support

Toggle between waiting & serving

Appointment scheduling

Merge bookings with walk-ins

Analytics dashboard

Resource management

Instant synchronization

CRM & Customer insights

Export/Import guest data

Real-time service reports

TV monitor support

Message personalization

2-way messaging

Global SMS coverage

Saved / canned responses

Survey / feedback

Single-sign on (SSO/SAML)

Zapier support

Integration with CRMs

GDPR and HIPAA compliant

Encrypted guest data

White-label design

Join the thousands of companies using Waitwhile

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