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Solutions > Appointment scheduling

Make it easy to schedule appointments

Waitwhile works in the background while you run the show. Our booking tool automatically updates your calendar, messages customers, and keeps you up-to-date.

Businesses use Waitwhile’s appointment management platform for

Workflow automation
Real-time calendar
2-way messaging
Easy data & analytics
Built-in customization
Patangoia
Louis Vuitton
ADP
VA
Ubisoft

Waitwhile powers family-run Sgro's Barbershop with intuitive appointment scheduling

When the pandemic forced Sgro's to rethink a 55-year operating model, Waitwhile helped the business thrive.

Read case study

Oklahoma State University uses Waitwhile to streamline student services

OSU-OKC used Waitwhile to revamp appointment scheduling and walk-in procedures, achieving a 99.9% student satisfaction rate.

Read case study
Tribeca
Applebees
Gojek
Balenciaga
REI
IHOP
Yale New Haven

Benefits explained

Workflow automation

Put scheduling tasks on autopilot and let staff focus on your customers. Our booking tool will automatically take care of scheduling, re-scheduling, sending reminders, filling no-shows, fixing double-bookings, and other repeatable tasks in the background.

Plus, Waitwhile let’s you keep the door open for walk-ins with a virtual waitlist.

Real-time calendar

See your schedule, availability, and any changes at-a-glance with our real-time calendar. You’ll be able to sort by service type, staff member, or team. Waitwhile will update your calendar and message you if anything changes so you don’t have to keep checking.

Two-way messaging

Communicate with guests without it taking all your time with Waitwhile’s 2-way messaging. Automated reminders and self-serve appointment management lets your customers easily reschedule, cancel, or say they’re running late, giving you more control over your day.

Easy data & analytics

Find out how your staff is performing, where bottlenecks occur, and how customer satisfaction is being impacted. Waitwhile collects data and gives you actionable insights that help streamline operations and provide more personalized customer experiences.

Built-in customization

Create a booking flow that works for your business and customize the guest experience to your brand. Waitwhile lets you connect your appointment scheduling tools with your CRM, POS, calendar, ticket manager, Slack channel, website, app, and other tools you use.

How it works

Scheduling & managing appointments work the same no matter what the business, right? Wrong.

We’ve seen how different our clients’ businesses are, which is why we’ve made it easy to customize your workflow so it runs exactly the way you want it to.

Work is easier when your tools play nice together

Square image
Facebook
slack
Mailchimp
Twilo

Manage appointment scheduling at scale

Secure, reliable, flexible, and functional–across multiple locations and departments. Waitwhile has a solution for your enterprise needs and requirements.

enterprise

Boost loyalty & engagement with actionable data

enterprise

Track & optimize each location with staff & business analytics

enterprise

High security platform with little need for IT intervention

enterprise

Competitive pricing designed to reflect the variability of operations

enterprise

API access for a fully integrated and tailored solution

Will Waitwhile work for your business?

See how our appointment scheduling tools are used to simplify and optimize the day-to-day for different kinds of businesses.

Join the thousands of companies using Waitwhile

There’s nothing to lose but the wait.

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