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Get the latest scoop on new product features, how to crush wait times and create incredible customer experiences.

Queue management system

10 benefits of a queue management system

If your business has a problem with long lines or wait times, a queue management system is the perfect solution. Here are the top benefits of virtual queues.

4.22.2025

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8 min read

Queue management

Queue app

Queue system

Queue management system

What is queue management and queue management system?

A queue management system centralizes appointments and waitlists in a single platform – and automates the management of both.

4.10.2025

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14 min read

Product updates

March update: Copy settings, configure at scale & more

From time-saving bulk actions to flexible embed options, we’re making it easier to manage Waitwhile at scale — and deliver smoother experiences for staff, admins, and customers alike.

3.27.2025

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4 min read

Queue management system

10 benefits of a queue management system

If your business has a problem with long lines or wait times, a queue management system is the perfect solution. Here are the top benefits of virtual queues.

4.22.2025

•

8 min read

Queue management

Queue app

Queue system

Queue management system

What is queue management and queue management system?

A queue management system centralizes appointments and waitlists in a single platform – and automates the management of both.

4.10.2025

•

14 min read

Product updates

March update: Copy settings, configure at scale & more

From time-saving bulk actions to flexible embed options, we’re making it easier to manage Waitwhile at scale — and deliver smoother experiences for staff, admins, and customers alike.

3.27.2025

•

4 min read

Virtual queues

Virtual queue system

Digital queue management

Virtual queue

Virtual queues: The complete digital line management guide

Virtual queues and virtual queue systems reduce wait times, give guests flexibility, & increase customer satisfaction. See how they can work for your business.

3.5.2025

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8 min read

Product updates

February update: New mobile apps, Apple Wallet integration & more

Discover powerful features and enhancements designed to transform your customer experience. Stay ahead with Waitwhile's latest innovations in queue and appointment management.

2.25.2025

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3 min read

Consumer survey

Virtual queue

Appointment scheduling

Appointment booking

Consumer survey: The state of waiting in line (2024)

Frustration with waiting is rising, and patience is wearing thin. To help businesses adapt, Waitwhile surveyed 1,000 U.S. consumers to better understand how their expectations have evolved and identify the solutions they prefer to improve the waiting experience.

12.4.2024

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11 min read

Queue management system

Queue management

Queue app

Queue system

Make your event a hit with a queue management system

A queue app unlocks real-time monitoring of all event activity and visitor flow, so you can ensure everything runs smoothly.

8.27.2024

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6 min read

Queue management

Queue management system

6 best queue management systems & queue management software

A great queue management system reduces wait times while helping your business run more efficiently. Here are the best queue management systems in 2024.

2.21.2024

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6 min read

Patient waitlist

Patient waitlist management for hospitals

Ensuring the efficient management of patients waiting is crucial for any healthcare practice. Read our intro to waitlist management for hospitals.

2.1.2024

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6 min read

Patient flow

Urgent care

Managing patient flow at urgent care clinics

Patient flow at urgent care clinics can be tricky to manage. Learn how to make staff and patients happy with a digital approach to patient flow management.

1.29.2024

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8 min read

Retail

Black Friday

How retailers can prepare for Black Friday crowds

With in-person shopping making a comeback, retailers can expect more foot traffic this year for Black Friday sales. Here’s how to prepare for the crowds.

11.7.2023

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9 min read

Consumer survey

Consumer survey: The state of waiting in line (2023)

Customer satisfaction and patience are on the decline. In an effort to surface tactical solutions for businesses, Waitwhile surveyed 1000 U.S. consumers to better understand how their expectations are shifting and where they stand when it comes to standing in line.

6.19.2023

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10 min read

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