The Waitwhile Blog

Get the latest scoop on how to transform service moments and create incredible customer experiences that impact loyalty and growth. Deep-dives, best practices, product updates and more.

Popular blog posts

5 ways to reduce no-show appointments

Guides & tips

5 ways to reduce no-show appointments

No-shows are a challenge for almost every service-based business. In this article, we’ll explore effective strategies that can help reduce their number.
Samara Johansson
2026-03-12
•
3 min read
What is Queue Management? | Waitwhile

Guides & tips

What is queue management and how can queue management systems help?

A queue management system centralizes appointments and waitlists in a single platform – and automates the management of both.
Waitwhile
2025-04-10
•
16 min read
7 common retail problems

Guides & tips

Retail

7 common retail problems in 2026 and how to fix them

It’s a new year – have the key challenges in retail changed? Yes. But the good news is that we can help you fix common problems and drive business growth with our innovative software solutions and effective strategies.
Samara Johansson
2026-03-05
•
7 min read

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Product updates

Product Pulse: The architecture of customer-first service

Fostering loyalty and protecting brand equity starts with a disciplined product development approach. Explore how Waitwhile’s North Star framework and a continuous feedback loop transform operational friction into a competitive advantage.
Samara Johansson
2026-04-28
•
5 min read
September update

Product updates

September update: Location directory and more

Explore a redesigned Location directory, improved Account settings navigation, and smarter configuration options for improved queue and appointment management.
Jakob Larsson Stern
2025-09-19
•
2 min read
June update: Improved speed, control, & platform flexibility

Product updates

June update: Platform improvements for staff, admins, and customers

Customize booking capacity, update teammates faster, and speed up staff actions with button-based workflows — all in this month’s update.
Jakob Larsson Stern
2025-07-03
•
3 min read
What's new on the Waitwhile platform in May

Product updates

May update: Flexible time slots, drag-and-drop & more

From smarter waitlist tools to more flexible scheduling, this month’s updates are all about giving your team more control and saving time in daily workflows.
Christoffer Klemming
2025-05-28
•
3 min read
What's new on the Waitwhile platform in March

Product updates

March update: Copy settings, configure at scale & more

From time-saving bulk actions to flexible embed options, we’re making it easier to manage Waitwhile at scale — and deliver smoother experiences for staff, admins, and customers alike.
Christoffer Klemming
2025-03-27
•
4 min read
What's new on the Waitwhile platform in February

Product updates

February update: New mobile apps, Apple Wallet integration & more

Discover powerful features and enhancements designed to transform your customer experience. Stay ahead with Waitwhile's latest innovations in queue and appointment management.
Christoffer Klemming
2025-02-25
•
2 min read
Waitwhile 3.0 - the future of customer flow management

Product updates

Announcements

Introducing Waitwhile 3.0, the future of customer flow management 🚀

Waitwhile 3.0 is the new generation of Waitwhile and we’ve begun the rollout after years in the making. It’s blazingly fast, with a sleek new interface that makes managing your customer flows easier than ever.
Waitwhile
2023-06-13
•
7 min read
What's new on the Waitwhile platform in May ✨

Product updates

What's new on the Waitwhile platform in may

Discover the new Waitwhile Android app! Enjoy all features and seamless functionality, now optimized for Android devices. Download from Google Play today!
Christoffer Klemming
2023-05-09
•
3 min read
What’s new
 on the Waitwhile platform in February

Product updates

What’s new
on the Waitwhile platform in February 2023

Discover Waitwhile's February 2023 messaging update: automate, personalize, and customize messages in multiple languages. Engage customers better—see what's new!
Christoffer Klemming
2023-02-21
•
2 min read
What’s new
 on the Waitwhile platform in November

Product updates

What’s new
on the Waitwhile platform in November

Explore Waitwhile’s pricing update! Discover flexible new plans designed to give your business more value and choice. See what’s changed and learn more.
Christoffer Klemming
2022-11-29
•
2 min read
What’s new
 on the Waitwhile platform in September

Product updates

What’s new
on the Waitwhile platform in September

Discover Waitwhile’s new Booking Approvals feature! Easily review, accept, or reject booking requests for better control. Streamline your reservations today.
Christoffer Klemming
2022-09-30
•
3 min read
What’s new
 on the Waitwhile platform this summer 😎

Product updates

What’s new
on the Waitwhile platform this summer 😎

Learn about Waitwhile’s new Geo-fencing feature! Limit waitlist access and bookings to guests within your set radius. Enhance security and convenience—find out more.
Christoffer Klemming
2022-08-03
•
3 min read
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