What’s new on the Waitwhile platform in February
The latest updates in our quest to help you craft the perfect customer flows.
Tue Feb 21 2023 • 3 min read
Major messaging updates ✉️
Our latest messaging updates elevate your customer communication to the next level! With these new features, you can now connect with your customers precisely as you desire, providing a personalized, engaging, and automated experience through Waitwhile. Enjoy the following:
✅ Dropdowns with attribute placeholders that make customizing and editing your automated messages a breeze
✅ Communicate with your customers in their preferred language for enhanced engagement through our multiple languages feature
✅ Take full control over your brand messaging with our advanced mode feature
✅ Keep your customers up to date with follow-up messages
Zapier integrations builder 🔗
We're excited to introduce the Zapier integrations builder, designed to help you seamlessly connect Waitwhile with your favorite tools and apps.
With our easy-to-use builder, you can set up a variety of integrations, all without ever having to leave Waitwhile. This means you can spend less time navigating different systems and more time focusing on what matters most – your customers.
Wait time machine learning ⏳
We have launched the "Intelligent" Wait Time Machine Learning feature to ensure accurate and updated wait times for your customers. Enjoy the benefits of this new technology as you manage your customer flow more efficiently.
New customer status pages ⏱️
We are currently updating our customer facing pages to provide the your guests or visitors with the best possible waitlisting and booking experience. As a first step, we have now rolled out the new status pages for waitlists and bookings.
✅ Present it in your guests' preferred language
✅ Allow your guests to easily edit their details
✅ Customize your pages' look - no code necessary
But wait, there's more!
- This month's must read: The Rise of Virtual & Personal Shopping in Retail According to McKinsey & Company research, 71% of consumers expect companies to deliver personalized interactions and 76% get frustrated if it doesn't happen. Our latest blog post provides an overview of personal and virtual shopping, and offers guidance on how to easily offer these services to customers so brands can build loyalty and drive LTV. Read more
- 60+ minor tweaks: Checking bugs and tweaks off our list so you can check customers off yours!
And that’s just a glimpse of what’s new — check out all the latest updates! As always, feel free to reply with improvement ideas you’d like to see next!
Chris & the Waitwhile team