Learn how to improve
your visitor flow

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Solutions > Operational Analytics

Customer flow that actually flows

Uncover the causes of operational snags and delays with easy-to-understand analytics. With Waitwhile, you’ll be able to see when business is busiest, which employees and services are most in-demand, and more.


Use Waitwhile to gain insights and operational efficiency

no-img Empower your team
with real-time data
no-img Reduce wait times
no-img Segment & view data
no-img Easily export & share
performance results
no-img Learn from your data
Louis Vuitton

Waitwhile powers family-run Sgro's Barbershop with intuitive appointment scheduling

When the pandemic forced Sgro's to rethink a 55-year operating model, Waitwhile helped the business thrive.

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Oklahoma State University uses Waitwhile to streamline student services

OSU-OKC used Waitwhile to revamp appointment scheduling and walk-in procedures, achieving a 99.9% student satisfaction rate.

Read case study

Applebee's uses Waitwhile to improve the guest experience & save staff time

Applebee's needed a better way to manage crowds and make waiting more streamlined for their customers across 441 locations.

Read case study
Yale New Haven

Benefits explained

Empower your team with real-time data

Monitor your queues in real time. See how different locations compare, the number of guests waiting, current wait times, upcoming appointments, and other metrics that will help empower your team and streamline how your business operates

Reduce wait times automatically

Waitwhile uses machine learning to understand your business and then proposes ways to improve operations. The longer you use it, the more fine-tuned the recommendations become.

Segment & view data

See business trends sorted by location, time period, employee, or service – whatever helps you take your business to the next level.

Easily export & share performance results

Measure and share how business is doing with just a few clicks, then use the data to keep track of KPIs and judge the effectiveness of operational decisions.

Learn from your data

With at-a-glance analytics dashboards, you’ll gain a new understanding of how your queues work, identify peak periods, and uncover how to anticipate demand.

How it works

We’ve helped businesses around the world create better lines for 150 million customers, so we know what works and we make it easy to get started. Plus, you can customize every aspect to make it perfectly tailored to your needs.

Work is more efficient when your tools play nice together

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Get operational insights at scale

Secure, reliable, flexible, and functional–across multiple business locations and experiences, Waitwhile meets the needs and requirements of the largest organizations.


Boost loyalty & engagement with actionable data


Track & optimize each location with staff & business analytics


High security platform with little need for IT intervention


Competitive pricing designed to reflect the variability of operations


API access for a fully integrated and tailored solution

Will Waitwhile work in your industry?

See how our solutions are used to simplify and optimize the day-to-day across various industries:

Join the thousands of companies using Waitwhile

There’s nothing to lose but the wait.

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