Get rid of lines.
Make customers happy.
Learn how companies use Waitwhile to deliver incredible wait experiences for millions of people around the world.
No credit card required
With Waitwhile, businesses have saved 100 million customers more than 10,000 years of waiting...and counting
Say hello to a waitlist
without the wait
Let guests join remotely
Choose when and how you want your guests to join your waitlist – from a wait station, using their phone, or through your website. They’ll be able to sign up in real-time or schedule a future appointment.Read more
Wait from anywhere
Once they’ve signed up, your customers can wait anywhere while doing anything they like so waiting doesn’t really feel like waiting at all.Read more
Book future appointments
Make appointment scheduling easier by giving guests the option to book online. You can set up automated reminders and allow guests to make updates without needing to involve your staff.Read more
Keep an open line of communication
Waitwhile allows you to talk with your customers before, during, and after their visit. You can update them on their order or wait status, thank them for coming, and even request feedback.Read more
Waitwhile can help
Eliminate in-person lines
Customers can line up and wait for their turn remotely, using their phones.
Limit the number of people
Businesses can control the number of customers inside at any given time.
Allow for curbside pickup
People can safely wait in their car and be notified when their order is ready.
Waitwhile works in the background to help you streamline your operations, learn more about your business, and increase customer satisfaction.
Manage customer flow like a boss
Track and limit occupancy, prioritize VIP customers, and get instant insight into customer wait times segmented by customer, staff member, or type of service.Read more
Build customer profiles
Never forget a face or an email address. Know previous services guests have received, their number of past visits, and more. Use the contact information you gather to create marketing campaigns.Read more
Waitwhile works great with the tools you love
Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.Read more
Set operations on auto pilot
Automate appointment confirmations, thank you messages, and requests for feedback. Plus, set cancellation notice requirements, maximum number of appointments, and more.Read more
Analyze, optimize, repeat
Optimize your operations based on knowing when your business is the busiest, which services are most popular, who the most efficient employees are, and more.Read more
business, we can help
Click on your type of business to see how
“We've saved over 3 million customers queued through Waitwhile more than 140,000 days of waiting in line. It's been seamless.”
Product Owner, Best Buy
95% of user feedback about our ordering app is how easy it is to use. It has been called magic. And that’s thanks to Waitwhile.
VP Marketing & Communications, Zippy’s
“Waiting for family members during surgery can be stressful. Our teams love Waitwhile because it brings empathy into a difficult process.”
Managing Director, Hartford HealthCare
Best in Class
We’re thankful for the great reviews from our happy customers.
Still not convinced?
- Intelligent wait time estimation
- Check-in Kiosk
- Multi-location support
- Toggle between waiting & serving
- Appointment scheduling
- Merge bookings with walk-ins
- Analytics dashboard
- Resource management
- Instant synchronization
- CRM & Customer insights
- Export/import guest data
- Real-time service reports
- TV monitor support
- Message personalization
- 2-way messaging
- Global SMS coverage
- Saved / canned responses
- Survey / feedback
- Single-sign on (SSO/SAML)
- Zapier support
- Integration with CRMs
- GDPR and HIPAA compliant
- Encrypted guest data
- White-label design
Join the thousands of companies using Waitwhile
There’s nothing to lose but the wait.Try it free
No credit card required