Waitwhile: Customer Flow, Appointments, & Waitlist App

200M+ customers served at places like

Get rid of lines.
Make customers happy.

Let guests join from anywhere

Choose when and how you want your guests to join your virtual waitlist – from a kiosk, using their phone, or through your website. They’ll be able to sign up in real-time or schedule a future appointment.

Wait from anywhere

Once they’ve signed up, your customers can wait anywhere while doing anything they like so waiting doesn’t really feel like waiting at all.

Book future appointments

Make appointment scheduling easier by giving guests the option to book online. You can set up automated reminders and allow guests to make updates without needing to involve your staff.

Keep an open line of communication

Waitwhile allows you to talk with your customers before, during, and after their visit. You can update them on their order or place in the queue, thank them for coming, and even request feedback.

Just a few ways you can use Waitwhile

Give your guests even more reason to smile by letting them line up virtually using their smart device.

Queue management

Give your guests even more reason to smile by letting them line up virtually using their smart device.

Appointment scheduling

Make it easy for guests to pick their service and schedule appointments in advance.

Event registration

Streamline how guests register for events by allowing them to check in from their smart device.

Operational analytics

Collect real-time data to see how your business is running and spot improvement opportunities.

Curbside pickup

Put your customers first by giving them an additional, more convenient way to pick up their purchases.

Customer communication

Keep an open line of communication with your customers before, during, and after their visit.

See all use cases

Supercharge your
customer flow

Waitwhile works in the background to help you streamline your operations, learn more about your business, and increase customer satisfaction.

See how it works

25% *

Less waiting

20% *

Fewer no-shows

35% *

Higher customer satisfaction

30% *

Lower operating cost

20% *

Increase in sales

*On average

Manage customer flow like a boss

Track and limit occupancy, prioritize VIP customers, and get instant insight into customer wait times segmented by customer, staff member, or type of service.

Build customer profiles

Never forget a face or an email address. Know previous services guests have received, their number of past visits, and more. Use the contact information you gather to create marketing campaigns.

Waitwhile works great with the tools you love

Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.

Set operations on auto pilot

Automate appointment confirmations, thank you messages, and requests for feedback. Plus, set cancellation notice requirements, maximum number of appointments, and more.

Analyze, optimize, repeat

Optimize your operations based on knowing when your business is the busiest, which services are most popular, who the most efficient employees are, and more.

PERFECT FLOWS FOR ANY TYPE OF BUSINESS