See how we've helped businesses delight their customers

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How we help your business

Get rid of lines.
Make customers happy.

Learn how companies use Waitwhile to deliver incredible wait experiences for millions of people around the world.

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With Waitwhile, businesses have saved 100 million customers more than 10,000 years of waiting in line...
...and counting

Say hello to a waitlist
without the wait

Let guests join remotely

Choose when and how you want your guests to join your waitlist – from a wait station, using their phone, or through your website. They’ll be able to sign up in real-time or schedule a future appointment.

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Wait from anywhere

Once they’ve signed up, your customers can wait anywhere while doing anything they like so waiting doesn’t really feel like waiting at all.

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Keep an open line of communication

Waitwhile allows you to talk with your customers before, during, and after their visit. You can update them on their order or wait status, thank them for coming, and even request feedback.

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Waitwhile can help
during Covid-19

Eliminate in-person lines

Customers can line up and wait for their turn remotely, using their phones.

Limit the number of people

Businesses can control the number of customers inside at any given time.

Allow for curbside pickup

People can safely wait in their car and be notified when their order is ready.

More Covid-19 resources

Supercharge your

Waitwhile works in the background to help you streamline your operations, learn more about your business, and increase customer satisfaction.

Manage customer flow like a boss

Track and limit occupancy, prioritize VIP customers, and get instant insight into customer wait times segmented by customer, staff member, or type of service.

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Build customer profiles

Never forget a face or an email address. Know previous services guests have received, their number of past visits, and more. Use the contact information you gather to create marketing campaigns.

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Waitwhile works great with the tools you love

Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.

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Set operations on auto pilot

Automate appointment confirmations, thank you messages, and requests for feedback. Plus, set cancellation notice requirements, maximum number of appointments, and more.

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Analyze, optimize, repeat

Optimize your operations based on knowing when your business is the busiest, which services are most popular, who the most efficient employees are, and more.

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Whatever your
business, we can help

Click on your type of business to see how

See all industries we support

“We've saved over 3 million customers queued through Waitwhile more than 140,000 days of waiting in line. It's been seamless.”

Cliff Stefanuk

Product Owner, Best Buy

95% of user feedback about our ordering app is how easy it is to use. It has been called magic. And that’s thanks to Waitwhile.

Kevin Yim

VP Marketing & Communications, Zippy’s


“Waiting for family members during surgery can be stressful. Our teams love Waitwhile because it brings empathy into a difficult process.”

Andrew Turczak

Managing Director, Hartford HealthCare

Best in Class

We’re thankful for the great reviews from our happy customers.










Still not convinced?

Maybe this big ol' list
of features will help
  • tick Intelligent wait time estimation
  • tick Check-in kiosk
  • tick Multi-location support
  • tick Toggle between waiting & serving
  • tick Appointment scheduling
  • tick Merge bookings with walk-ins
  • tick Analytics dashboard
  • tick Resource management
  • tick Instant synchronization
  • tick CRM & Customer insights
  • tick Export/import guest data
  • tick Real-time service reports
  • tick TV monitor support
  • tick Message personalization
  • tick 2-way messaging
  • tick Global SMS coverage
  • tick Saved / canned responses
  • tick Survey / feedback
  • tick Single-sign on (SSO/SAML)
  • tick Zapier support
  • tick Integration with CRMs
  • tick GDPR and HIPAA compliant
  • tick Encrypted guest data
  • tick White-label design

Join the thousands of companies using Waitwhile

There’s nothing to lose but the wait.

Try it free

No credit card required