Learn how to improve
your visitor flow

Grab a guide, read an article, and see Waitwhile at work.

Boost your sales with the perfect customer flow.

Your all-in-one solution for virtual waitlists, seamless appointment scheduling, messaging, automation, and more.

Try it free

No credit card required

200M+ customers served at places like

pearle vision
pearle vision
hartford healthcare
rag bone

Get rid of lines.
Make customers happy.

Let guests join from anywhere

Choose when and how you want your guests to join your virtual waitlist – from a kiosk, using their phone, or through your website. They’ll be able to sign up in real-time or schedule a future appointment.

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Wait from anywhere

Once they’ve signed up, your customers can wait anywhere while doing anything they like so waiting doesn’t really feel like waiting at all.

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Book future appointments

Make appointment scheduling easier by giving guests the option to book online. You can set up automated reminders and allow guests to make updates without needing to involve your staff.

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Keep an open line of communication

Waitwhile allows you to talk with your customers before, during, and after their visit. You can update them on their order or place in the queue, thank them for coming, and even request feedback.

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Supercharge your
customer flow

Waitwhile works in the background to help you streamline your operations, learn more about your business, and increase customer satisfaction.

See how it works

25% *

Less waiting

20% *

Fewer no-shows

35% *

Higher customer satisfaction

30% *

Lower operating cost

20% *

Increase in sales

*On average

Manage customer flow like a boss

Track and limit occupancy, prioritize VIP customers, and get instant insight into customer wait times segmented by customer, staff member, or type of service.

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Build customer profiles

Never forget a face or an email address. Know previous services guests have received, their number of past visits, and more. Use the contact information you gather to create marketing campaigns.

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Waitwhile works great with the tools you love

Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.

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Set operations on auto pilot

Automate appointment confirmations, thank you messages, and requests for feedback. Plus, set cancellation notice requirements, maximum number of appointments, and more.

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Analyze, optimize, repeat

Optimize your operations based on knowing when your business is the busiest, which services are most popular, who the most efficient employees are, and more.

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Waitwhile powers end-to-end customer flows for thousands of companies across virtually every industry around the world.


“We've saved over 3 million customers queued through Waitwhile more than 140,000 days of waiting in line. It's been seamless.”

Cliff Stefanuk

Product Owner, Best Buy

95% of user feedback about our ordering app is how easy it is to use. It has been called magic. And that’s thanks to Waitwhile.

Kevin Yim

VP Marketing & Communications, Zippy’s


“Waiting for family members during surgery can be stressful. Our teams love Waitwhile because it brings empathy into a difficult process.”

Andrew Turczak

Managing Director, Hartford HealthCare

Best in Class

Waitwhile continues to be a customer and editor favorite, scoring top marks from the likes of Capterra, G2, and more.








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Join the thousands of companies using Waitwhile

There’s nothing to lose but the wait.

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