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Allegion acquires Waitwhile and expands digital access solutions

By acquiring Waitwhile, Allegion adds digital queue management capabilities to its physical security solutions.
Solutions Review
2025-07-11
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Allegion boosts access solutions portfolio with Waitwhile acquisition

Zacks highlights how Waitwhile supports Allegion’s strategic growth in digital and cloud-based access solutions.
Zacks
2025-07-09
Man holding a news paper

Allegion acquires queue management software provider Waitwhile

Allegion expands its smart access portfolio with the acquisition of Waitwhile to enhance connected entry solutions.
investing.com
2025-07-08
People walking on a busy street

Allegion acquires Waitwhile

The acquisition of Waitwhile strengthens Allegion’s position in seamless and secure people flow technology.
Nasdaq.com
2025-07-08
Press articles about Waitwhile

How tech solutions are transforming line frustration into growth

Waitwhile CEO Christoffer Klemming explains how tech solutions have the potential to turn the frustration of waiting in lines into business growth.
Solutions Review
2025-02-03
Press articles about Waitwhile

Lines can make customers rethink a shopping trip

Nearly one-quarter of consumers report feeling frustrated when waiting in line, up from 1 in 10 in 2023, according to a survey by Waitwhile.
CX Dive
2024-12-17
2 min read
Press articles about Waitwhile

Study: In-store wait times have surged 61% since 2022

Chain Store Age reports on results from Waitwhile’s 3rd annual consumer survey, The State of Waiting in Line.
Chain Store Age
2024-12-04
2 min read
Press articles about Waitwhile

New study: Consumer frustration with lines skyrockets by 126%

Waitwhile announced the release of The State of Waiting in Line 2024.
Business Insider
2024-12-04
2 min read

Media Kit

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Company description

Short description

Waitwhile is built to improve the way people wait in lines. Using technology, we help businesses deliver better waiting experiences to their customers and make waiting in line not feel like waiting at all.

Boilerplate description

Waitwhile is a fully customizable, cloud-based platform that empowers businesses to deliver exceptional customer experiences through efficient waitlist management, streamlined appointments, instant messaging, and powerful analytics - across one or multiple locations. Guests can easily join queues and schedule appointments while monitoring their status in real time from anywhere, and businesses benefit from a system that reduces wait times, optimizes resources, and enhances operations with smart automation.

Waitwhile has improved the wait experience for over 250 million guests and collectively given people back over 50,000 years they would have otherwise wasted waiting in line. Our customers include Best Buy, Louis Vuitton, United Airlines, US Department of Veterans Affairs, Meta and thousands of other businesses looking to improve their waiting experiences.

The company was founded in 2017 in San Francisco by brothers Christoffer Klemming and Jonas Klemming, with the mission to eliminate the 1 Trillion hours that humans waste standing in line every year. Waitwhile has secured $12 million in funding from investors including CRV and has offices in the US and Sweden.

There’s nothing to lose but the wait

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