Press & media kit
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How tech solutions are transforming line frustration into growth
Lines can make customers rethink a shopping trip
Study: In-store wait times have surged 61% since 2022
Shopping lines still a frustration point for consumers
Waitwhile rollout for Capital One Lounges
How not to be bored when you have to wait
Queue management needs an urgent overhaul
How retailers can solve workforce challenges
Media Kit
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Company description
Short description
Waitwhile is built to improve the way people wait in lines. Using technology, we help businesses deliver better waiting experiences to their customers and make waiting in line not feel like waiting at all.
Boilerplate description
Waitwhile is a fully customizable, cloud-based platform that empowers businesses to deliver exceptional customer experiences through efficient waitlist management, streamlined appointments, instant messaging, and powerful analytics - across one or multiple locations. Guests can easily join queues and schedule appointments while monitoring their status in real time from anywhere, and businesses benefit from a system that reduces wait times, optimizes resources, and enhances operations with smart automation.
Waitwhile has improved the wait experience for over 250 million guests and collectively given people back over 50,000 years they would have otherwise wasted waiting in line. Our customers include Best Buy, Louis Vuitton, United Airlines, US Department of Veterans Affairs, Meta and thousands of other businesses looking to improve their waiting experiences.
The company was founded in 2017 in San Francisco by brothers Christoffer Klemming and Jonas Klemming, with the mission to eliminate the 1 Trillion hours that humans waste standing in line every year. Waitwhile has secured $12 million in funding from investors including CRV and has offices in the US and Sweden.
There’s nothing to lose but the wait
