Take the guesswork out of staff & resource distribution
Optimize resource allocation ahead of peak hours and enable your staff to make necessary adjustments when the unexpected happens.
Businesses use Waitwhile’s staff & resource distribution features to
make the right call
Applebee's uses Waitwhile to improve the guest experience & save staff time
Applebee's needed a better way to manage crowds and make waiting more streamlined for their customers across 441 locations.
Oklahoma State University uses Waitwhile to streamline student services
OSU-OKC used Waitwhile to revamp appointment scheduling and walk-in procedures, achieving a 99.9% student satisfaction rate.
Waitwhile facilitates safe, streamlined urgent care management for ModernMD
ModernMD uses Waitwhile to reduce crowding in waiting rooms, triage patients, and give visitors flexibility.
Learn from data
By keeping track of your visitor data, you’ll gain a new understanding of peak demand hours and how to anticipate surges.
Empower staff to make the right call
When the unexpected happens, you want your staff to feel in control. By monitoring wait times and visitor messages, they’ll be able to identify issues affecting multiple customers and address them at once.
Be the host with the most
Know when your returning customers are visiting so that you can review their preferences and be ready to deliver the level of service that will continue to bring them back.
Automate safety communications
Remind your customers of safety requirements ahead of their visit via SMS or email, so that they don’t first find out about the rules when they arrive.
Get actionable feedback
Request feedback from your customers after their visit, and enable your staff to take immediate action - either by kindly acknowledging positive comments, or addressing issues before they turn into negative reviews.
How it works
We’ve helped businesses around the world create better lines for 150 million customers, so we know what works and we make it easy to get started. Plus, you can customize every aspect to make it perfectly tailored to your brand.
Work is more efficient when your tools play nice together
Unlock staffing & resource efficiencies at scale
Secure, reliable, flexible, and functional–across multiple business locations and experiences, Waitwhile meets the needs and requirements of the largest organizations.
Boost loyalty & engagement with actionable data
Track & optimize each location with staff & business analytics
High security platform with little need for IT intervention
Competitive pricing designed to reflect the variability of operations
API access for a fully integrated and tailored solution