Waitwhile is free to use for as long as you want


$ 0

Up to 100 guests per month

The Free Plan

  • Up to 100 waitlisted guest parties per month
  • Upgrade to another plan anytime
  • Customizable SMS and email alerts
  • Waitlist modified to your needs
  • Assign staff and services
  • Smart wait time estimation
  • Public waitlist and Check-in Station
  • Customer CRM
  • Analytics and Statistics
  • Real-time updates


$ 59 /mo

Up to 1000 guests per month

The Starter Plan

  • Up to 1k waitlisted guest parties per month
  • Everything in free, plus:
  • Multiple waitlists and locations
  • Bookings and scheduling
  • Add team members
  • Add your logo and design
  • Email and chat support
  • 1:1 help to get started
  • SSL security


$ 159 /mo

Up to 10 000 guests per month

The Business Plan

  • Up to 10k waitlisted guest parties per month
  • Everything in starter, plus:
  • Export customer data
  • Phone support
  • Daily backups
  • Whitelabel branding


Let's create a perfect plan for your organization

The Enterprise Plan

  • Infinite guests
  • Everything in business, plus:
  • More support
  • Product training
  • Tailor-made features
  • Audit logs
  • Data anonymization
  • Service level agreement (SLA)

Join the thousands of companies trusting Waitwhile

  • Walgreens use Waitwhile to manage pharmacy waitlisting
  • Best Buy use Waitwhile to manage mobile repair waitlisting
  • Tribeca use Waitwhile to manage their StoryScape queues
  • Progressive use Waitwhile to manage car inspection queues
  • Hudson County City College use Waitwhile to manage queues to student councelling
  • Louis Vuitton use Waitwhile to manage retail operations
  • City of Houston use Waitwhile to manage queues for goverment services like animal sheltering
Eli Benistry from Distinctive Diamonds loves Waitwhile
Waitwhile offers an incredibly user-friendly and seamless waitlist experience for our retail customers. It supports our sales operations and delights our customers!

Eli Benisty

President, Distinctive Diamonds

Eli Benistry from Distinctive Diamonds loves Waitwhile

Frequently Asked Questions

Can I use Waitwhile for free?
Yes, indeed! You can waitlist up to 100 guests each month on the free plan and access all of the awesome features.
What if I exceed my Free or paid plan limits?
You will still be able to access your waitlist, but you won't be able to add any new guests until the beginning of the next month (or if you choose to upgrade to the next plan)
How do I know which plan is right for me?
If you waitlist fewer than a 100 guests a month, you can try our free plan. Otherwise, choose Starter or Business based on the number of guests you expect, and for more features.
Is billing based on each waitlist?
No, billing is based on your Waitwhile Account which may have as many waitlists as you want. The total number of waitlisted guests across all your waitlists is what counts towards the different plan thresholds.
How do I cancel my monthly subscription?
Canceling can be done easily within the billing tab of your account and your plan won't renew after the current billing period. You don't lose your statistics or customer data if you cancel either so it's flexible to turn off or turn on based on your current needs.
Are there any long-term commitments or cancellation fees?
No. You can upgrade, downgrade, or cancel your subscription at any time. We'll never charge a cancellation fee or ask you to sign a minimum contract. This means you can use Waitwhile only as needed and not pay for the months you don't need it!
What are my payment options - credit card and/or invoicing?
You can use your credit card to pay for any plan. We support VISA, MasterCard and AMEX. If you sign up for an Annual subscription, we can invoice you annually.
What kind of support do I get?
We got your back! All our plans come with support via email and chat, and our Business and Enterprise plans also get phone support.
Do you offer nonprofit, or educational discounts?
Sure thing. Just contact us and we'll figure something out.
Do you offer Enterprise contracts/pricing/support?
Yep! Email us and we'll make it happen.
What happens if I upgrade or downgrade a plan mid-period?
Not a problem. Our smart billing system will calculate the difference and automatically compensate you for any difference.
Can I make a payment by invoice?
We’re happy to provide invoicing on our Enterprise plans. Contact us to set up payment by check or bank transfer. We do not offer monthly invoicing.
Do I get anything if I refer a friend to Waitwhile?
Yep! We'll give you $50 in Waitwhile billing credit for every friend you refer to a Waitwhile plan. Even better, your friend will get $50 too! Learn more on the Referrals page.