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your visitor flow

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Resources

Resources for better queue management

Learn how to improve visitor flow, reduce wait times, and put queue management on autopilot with these free eBooks and interactive tools.

eBooks

Free guide

The Ultimate Guide to Virtual Queue Management

Learn how to automate operations with a virtual queue management system and delight your guests right from the start. Get the guide
press Free guide
The Curbside Pickup Operations Handbook
See how to set curbside pickup operations on autopilot, giving customers a flexible and efficient experience they’ll love. Get the guide
press Customer Survey
The State of Waiting in Line 2023
Waitwhile surveyed 1000 U.S. consumers to better understand how their expectations are shifting and where they stand when it comes to standing in line. Get the guide
press Retail Survey
Employee Sentiment Report: Retail
Waitwhile surveyed 1000 frontline retail workers to better understand how companies can improve both employee and customer experience. Get the guide
press Consumer Survey
The State of Waiting in Line
Waiting in line has been called a “timeless form of torture.” We surveyed 1200+ consumers to find out how businesses can improve their queue management. Get the guide
press Free guide
Shortening Wait Times in Healthcare with a Queue Management System
Grab this 25-page guide to see how you can use virtual queues to decrease patient wait times and improve the overall patient experience. Get the guide

Tools

guestScore
Customer Flow Scorecard

Use this free scorecard to assess your business’ customer flow management. Identify how you can improve your customer experience in minutes.

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/printableWaitlist
Printable Waitlist Template

Need help managing waiting customers and guests? Use this template to create a printable waitlist tailored to your business in just a few minutes.

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