The Waitwhile Blog

Get the latest scoop on how to transform service moments and create incredible customer experiences that impact loyalty and growth. Deep-dives, best practices, product updates and more.

Guides & tips

5 ways to reduce no-show appointments

No-shows are a challenge for almost every service-based business. In this article, we’ll explore effective strategies that can help reduce their number.

2026-03-12

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3 min read

Guides & tips

What is queue management and how can queue management systems help?

A queue management system centralizes appointments and waitlists in a single platform – and automates the management of both.

2025-04-10

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16 min read

Guides & tips

Retail

7 common retail problems in 2026 and how to fix them

It’s a new year – have the key challenges in retail changed? Yes. But the good news is that we can help you fix common problems and drive business growth with our innovative software solutions and effective strategies.

2026-03-05

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7 min read

Waitwhile + Allegion: A new chapter begins

Announcements

A new chapter for Waitwhile… with Allegion

Waitwhile is now part of Allegion — and we couldn’t be more excited. Together, we’re building a future where digital queuing meets seamless, secure access. Here’s what this next chapter means.

2025-07-08

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3 min read

Waitwhile is ISO/IEC 27001:2022 certified

Announcements

We're now ISO 27001 certified

Waitwhile is now ISO/IEC 27001:2022 certified, reinforcing our commitment to protecting customer data through globally recognized security standards.

2025-06-30

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2 min read

Announcements

Waitwhile ranks #1 in ease of use on G2

We’ve been named the easiest-to-use platform for queue management and appointment scheduling. Here’s how we got there.

2025-05-19

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3 min read

Announcements

Waitwhile renews SOC 2 Type 2 certification

If data security is a priority for your business, choosing a SOC 2 certified vendor is a must. Here's how Waitwhile protects your data at every step.

2025-05-02

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2 min read

Waitwhile 3.0 - the future of customer flow management

Product updates

Announcements

Introducing Waitwhile 3.0, the future of customer flow management 🚀

Waitwhile 3.0 is the new generation of Waitwhile and we’ve begun the rollout after years in the making. It’s blazingly fast, with a sleek new interface that makes managing your customer flows easier than ever.

2023-06-13

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7 min read

Waitwhile raises $12M in Series A funding from CRV🚀

Announcements

What's Next for Waitwhile

Our mission is to make waiting in line feel like not waiting at all. We’ve made great progress this year and are excited to share the latest milestones in our journey - a $12M Series A investment led by the investors behind Twitter, Dropbox and DoorDash.

2021-02-04

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6 min read

Product updates

Announcements

Meet the new Waitwhile 🚀

Waitwhile V2 is now live and it’s blazingly fast, with a modernized interface that makes managing your queue easier than ever.

2020-04-19

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6 min read

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