The Waitwhile Blog

Get the latest scoop on how to transform service moments and create incredible customer experiences that impact loyalty and growth. Deep-dives, best practices, product updates and more.

Popular blog posts

5 ways to reduce no-show appointments

Guides & tips

5 ways to reduce no-show appointments

No-shows are a challenge for almost every service-based business. In this article, we’ll explore effective strategies that can help reduce their number.
Samara Johansson
2026-03-12
•
3 min read
What is Queue Management? | Waitwhile

Guides & tips

What is queue management and how can queue management systems help?

A queue management system centralizes appointments and waitlists in a single platform – and automates the management of both.
Waitwhile
2025-04-10
•
16 min read
7 common retail problems

Guides & tips

Retail

7 common retail problems in 2026 and how to fix them

It’s a new year – have the key challenges in retail changed? Yes. But the good news is that we can help you fix common problems and drive business growth with our innovative software solutions and effective strategies.
Samara Johansson
2026-03-05
•
7 min read

Choose a category

What’s new
 on the Waitwhile platform in April

Product updates

What’s new
on the Waitwhile platform in April

Discover Waitwhile’s new, shorter public links—easier to share and remember. Enjoy streamlined URLs and enhanced performance. Learn more about this update!
Christoffer Klemming
2022-04-01
•
3 min read
What's new on the Waitwhile platform in February ✨

Product updates

What’s new on the Waitwhile platform in February 2022

See what's new in Waitwhile! Explore our February 2022 product update, including improved Settings based on your feedback. Discover the latest features and enhancements.
Christoffer Klemming
2022-02-11
•
3 min read
What’s new
 on the Waitwhile platform in January

Product updates

What’s new on the Waitwhile platform in January

Discover the new Waitwhile Message Center! Manage all customer messages in one place, reply faster, and improve communication. Explore the latest update now.
Christoffer Klemming
2022-01-11
•
3 min read
What's new on Waitwhile

Product updates

What’s new
on the Waitwhile platform in November

Enable flexible time zones for bookings in Waitwhile. Let customers choose their time zone for a smoother, more convenient scheduling experience. Learn more now!
Christoffer Klemming
2021-11-15
•
2 min read
Waitwhile's Queue Management Theory

Guides & tips

How queuing theory informs Waitwhile's queue management practices

Waitwhile may strike some as a novel product focused on alleviating the frustration of lines and long wait times. And that frustration is real.
Christoffer Klemming
2021-11-05
•
5 min read
What's new on the Waitwhile platform ✨

Product updates

What's new on the Waitwhile platform in September ✨

Discover the new Waitwhile Booking Calendar! Enjoy easier scheduling, flexible views, and better booking management for your business. Explore the improved features now.
Christoffer Klemming
2021-10-06
•
2 min read
Five Food and Beverage Trends That Are Here To Stay

Guides & tips

Industry use cases

5 food and beverage trends that are here to stay

Overcoming staff shortages, dealing with supply chain challenges, convincing guests that it’s safe to venture out again are all difficult problems to wrestle with. But it can also be seen as a moment of opportunity to change old ways, operate more efficiently, and become more creative.
Christoffer Klemming
2021-09-27
•
7 min read
Four 2020 holiday shopping trends to help businesses prepare for 2021

Guides & tips

Industry use cases

Retail

Customer experience

Four 2020 holiday shopping trends to help businesses prepare for 2021

Forecasting for businesses in 2021: What holiday shopping trends of 2020 can teach us about consumer behavior and safety needs of customers and employees.
Christoffer Klemming
2021-09-13
•
5 min read
What's new on the Waitwhile platform in August ✨

Product updates

What's new on the Waitwhile platform in August ✨

Here are the latest August updates in our quest to save you time and simplify your waitlist and scheduling tasks.
Christoffer Klemming
2021-08-31
•
3 min read
How to create a delightful retail experience

Guides & tips

Industry use cases

Retail

Customer experience

How to create a retail experience that will delight your customers

To create amazing guest experiences, businesses must be thoughtful and deliberate about every step of their customers’ journeys. We’ve been inspired by our customers who’ve done just that and have as a result seen an increase in loyalty and satisfaction.
Christoffer Klemming
2021-08-02
•
4 min read
What's new on the Waitwhile platform in July ✨

Product updates

What's new on the Waitwhile platform in July ✨

See the product updates for Waitwhile that we shipped this month.
Christoffer Klemming
2021-07-13
•
3 min read
Towards the new Waitwhile product interface

Product updates

Towards the new Waitwhile product interface

Over the coming months, we'll be upgrading the Waitwhile interface in the spirit of simplicity and delightfulness. Today, we're releasing the first few changes.
Christoffer Klemming
2021-05-28
•
1 min read
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