The Waitwhile Blog

Get the latest scoop on how to transform service moments and create incredible customer experiences that impact loyalty and growth. Deep-dives, best practices, product updates and more.

Popular blog posts

5 ways to reduce no-show appointments

Guides & tips

5 ways to reduce no-show appointments

No-shows are a challenge for almost every service-based business. In this article, we’ll explore effective strategies that can help reduce their number.
Samara Johansson
2026-03-12
•
3 min read
What is Queue Management? | Waitwhile

Guides & tips

What is queue management and how can queue management systems help?

A queue management system centralizes appointments and waitlists in a single platform – and automates the management of both.
Waitwhile
2025-04-10
•
16 min read
7 common retail problems

Guides & tips

Retail

7 common retail problems in 2026 and how to fix them

It’s a new year – have the key challenges in retail changed? Yes. But the good news is that we can help you fix common problems and drive business growth with our innovative software solutions and effective strategies.
Samara Johansson
2026-03-05
•
7 min read

Choose a category

What's new on the Waitwhile platform in May ✨

Product updates

What's new on the Waitwhile platform in may

Discover the new Waitwhile Android app! Enjoy all features and seamless functionality, now optimized for Android devices. Download from Google Play today!
Christoffer Klemming
2023-05-09
•
3 min read
Virtual Appointment Books for Salons & Barbershops | Waitwhile

Guides & tips

Industry use cases

Virtual appointment books for salons & barbershops

Just about every salon or barbershop needs a good appointment & waitlist system. Find out the benefits of going digital and how to pick the right solution for your business.
Waitwhile
2023-04-17
•
6 min read
How to Set Up a Waitlist App for Your Restaurant | Waitwhile

Guides & tips

Industry use cases

How to set up a waitlist app for your restaurant

Virtually every restaurant needs to have reliable waitlisting to manage walk-ins. Find out how your restaurant can successfully set up a digital waitlist app.
Waitwhile
2023-04-10
•
6 min read
How to Set Up a Self Check-in Kiosk | Waitwhile

Guides & tips

How to set up a self-check-in kiosk

Trying to figure out how to improve your customer flow during check-in? Learn how to easily set up a self check-in kiosk.
Waitwhile
2023-04-05
•
6 min read
What is Customer Flow

Guides & tips

Customer experience

What is customer flow?

We take a look at the idea of customer flow, how to measure it, and how you can improve it to increase sales and delight customers at your business.
Waitwhile
2023-03-08
•
7 min read
What’s new
 on the Waitwhile platform in February

Product updates

What’s new
on the Waitwhile platform in February 2023

Discover Waitwhile's February 2023 messaging update: automate, personalize, and customize messages in multiple languages. Engage customers better—see what's new!
Christoffer Klemming
2023-02-21
•
2 min read
The Rise of Personal & Virtual Shopping in Retail | Waitwhile

Guides & tips

Retail

Customer experience

The rise of virtual & personal shopping in retail

Consumers today crave personalized shopping experiences like virtual and personal shopping. Learn how to offer these services to drive retail sales and brand loyalty.
Waitwhile
2023-01-30
•
8 min read
Customer Flow Management Checklist for Retail

Guides & tips

Industry use cases

Retail

Customer flow management checklist for retail

Customer flow management is more important than ever in the era of omnichannel retail. Check out our checklist to make sure your operations are optimized to increase customer loyalty and business growth.
Waitwhile
2023-01-11
•
6 min read
Top Retail and Customer Experience Trends (2023) | Waitwhile

Guides & tips

Industry use cases

Customer experience

Retail

5 key retail and customer experience trends

The retail landscape continues to change rapidly. We look at five key 2023 trends in customer experience and how you can improve your operations to increase customer loyalty and growth.
Waitwhile
2022-12-15
•
7 min read
Customer Journey Management for the Modern Consumer

Guides & tips

Customer experience

Customer satisfaction

Retail

Customer journey management for the modern consumer

Omnichannel retail is on the rise, so staying on top of your customer journey management is more important than ever.
Waitwhile
2022-12-07
•
11 min read
What’s new
 on the Waitwhile platform in November

Product updates

What’s new
on the Waitwhile platform in November

Explore Waitwhile’s pricing update! Discover flexible new plans designed to give your business more value and choice. See what’s changed and learn more.
Christoffer Klemming
2022-11-29
•
2 min read
4 Reasons Vet Clinics Need Queue Management Systems | Waitwhile

Guides & tips

Industry use cases

4 reasons vet clinics need queue management systems

The number of pet owners continues to grow. Learn how your vet clinic can meet the needs of this ongoing spike with a queue management system.
Waitwhile
2022-11-15
•
6 min read
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