Learn how to improve
your visitor flow

Grab a guide, read an article, and see Waitwhile at work.

Flexible customer flow management built for enterprises.

Create standout, automated, end-to-end customer flows with virtual waitlists, appointments, 2-way comms, and analytics across any number of locations.

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Cut down on complexity with an all-in-one platform.

Simplify operations with a multipurpose customer flow management solution that brings ease to every touchpoint.

Virtual queues
Waiting, reimagined

Let your customers choose how to wait, whether it’s by joining a virtual queue in real time or booking an appointment in advance. Deliver accurate, ML-powered wait estimates and give guests the flexibility to use any device and wait from anywhere. Manage your customer journey from a centralized dashboard.

Resource-saving appointment scheduling

Empower guests to make and update their own appointments without involving your staff. Automate reminders and sync your appointments with your waitlist into one easy-to-manage line.

2-way guest messaging

Make your business personal with customizable 2-way messaging. Stay in touch before, during, and after a visit to drive loyalty. Store customer data and centralize notes so you never forget a detail or preference.

White-labeled design

Configure Waitwhile to be on-brand for your business at scale, across any number of locations. Fully customize the user experience and elevate your brand equity with delightful workflows.

Impactful data & analytics

Quickly identify and resolve operational bottlenecks by understanding trends in your business across any number of locations. Manage multiple sites from a single command center to streamline resources and optimize your customer experience at scale.

Flawless API & integrations

Seamlessly integrate the Waitwhile API into your entire business stack, including your POS, CRM, BI, and more. Ready-made integrations and a comprehensive developer hub make it easy to embed Waitwhile into your existing website, applications, and workflows.

Let the numbers do the talking.


25% *

Less waiting


20% *

Fewer no-shows


35% *

Higher customer satisfaction


30% *

Lower operating cost


20% *

Increase in sales

*On average

Pricing that’s as flexible as our platform.

Our custom pricing model ensures that you only pay for what you use. Reach out to our sales team to learn more.

Customer flow management resources.


Get peace of mind with enterprise-grade security & privacy.

  • Get 99.99% uptime SLA
  • HIPAA, FedRAMP GDPR, and CCPA compliant
  • SOC2 verified
  • Built using industry-accepted best practices & frameworks
  • Automated data anonymization of PII data
  • Data export via API and native BI integrations
  • Data center restrictions to US, North America, Europe, and Asia
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What are you waiting for?

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