Learn how to improve
visitor flow

Grab a guide, read an article, and see Waitwhile at work.

Customer flow management for financial services

Create richer experiences at your physical locations with a single app to manage virtual waitlists, reduce wait times, schedule appointments, send SMS notifications, and more.

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hartford healthcare
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rag bone
summit

Give customers a better financial services experience – without the wait

Get rid of physical lines and crowded waiting areas

Let customers join a virtual waitlist with accurate, AI-powered wait times – and then wait from anywhere. They’ll get regular updates and Waitwhile will notify them when it’s their turn.

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Make it easy to schedule and manage appointments

Customers can book appointments for any service from any device. Waitwhile automatically updates your calendar, messages customers, and keeps you up-to-date.

Give customers the flexibility to schedule an appointment in advance or join a waitlist in real-time. Waitwhile will merge walk-ins and appointments into one queue, making the wait fair for everyone.

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Make financial services personal

Let every customer feel like a VIP with customizable 2-way messaging, personalized check-in experiences, and more. Waitwhile stores customer data so you never forget a detail or preference.

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Get operational analytics for every location

Craft the perfect customer flow with easy-to-understand performance data. With Waitwhile, get the big picture or zoom in to see when you're busiest, learn which services are in-demand, get employee productivity metrics, and more. Spot key trends across any number of locations or customers.

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Waitwhile works great with the tools you love

Connect your customer flow with your CRM, ticket manager, Slack channel, website, app – you name it.

See integrations & API

“Waitwhile has been invaluable for helping us manage lines during peak season and year round.”

Charles Johnson

Product Manager, Louis Vuitton

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testimonial

Still not convinced?

Maybe this big ol' list
of features will help
  • tick Intelligent wait time estimation
  • tick Check-in Kiosk
  • tick Multi-location support
  • tick Toggle between waiting & serving
  • tick Appointment scheduling
  • tick Merge bookings with walk-ins
  • tick Analytics dashboard
  • tick Resource management
  • tick Instant synchronization
  • tick CRM & Customer insights
  • tick Export/import guest data
  • tick Real-time service reports
  • tick TV monitor support
  • tick Message personalization
  • tick 2-way messaging
  • tick Global SMS coverage
  • tick Saved / canned responses
  • tick Survey / feedback
  • tick Single-sign on (SSO/SAML)
  • tick Zapier support
  • tick Integration with CRMs
  • tick GDPR and HIPAA compliant
  • tick Encrypted guest data
  • tick White-label design

What are you waiting for?

Get a personalized demo of the
Enterprise edition of Waitwhile.

Schedule your demo