Curbside pickup your customers will love

Curbside pickup can be a headache. Long lines, poor communication, and lack of space create frustration for shoppers and staff alike.

With Waitwhile, your contactless curbside pickup process becomes instantly delightful and efficient.

Retailers like IKEA and Lululemon rely on Waitwhile’s curbside pickup feature to

Give customers
flexibility

Allow visitors to wait
from anywhere

Keep an open line
of communication

Set curbside pickup
on autopilot

Improve operations
with data

Waitwhile elevates the customer experience at Best Buy Canada

Best Buy uses Waitwhile for queue management and curbside pickup at 169 retail locations across Canada.

Read case study

Zippy's offers comfortable & convenient curbside pickup at 22 locations with Waitwhile

Iconic Hawaiian dining institution Zippy's integrated Waitwhile into a newly launched online ordering app to allow diners to order ahead and have food delivered straight to their cars.

Read case study

Benefits explained

Give customers flexibility

Choose when and how you want your customers to check in for a curbside pickup – from a kiosk, using their phone, or through your website. Or let them book a slot before leaving the house, using any smart device.

Allow shoppers to wait anywhere

Let guests do whatever they like instead of wasting time standing in line. You’ll be able to text them individually or by group when their order is ready.

Keep an open line of communication

Waitwhile allows you to communicate with your guests before, during, and after their visit. You can update them on their wait time, address their issues in real time, thank them for coming, and request feedback.

Set curbside pickup on autopilot

Eliminate manual queue management tasks by automating notifications, safety alerts, and health reminders. Your guests will have immediate access to the information they need when they need it, and your staff will have more time to devote to customer service.

Improve operations with data

See when curbside pickup is busiest, how you can improve wait times, and more. Easy-to-understand customer data is collected automatically when you use Waitwhile.

How it works

We’ve helped businesses around the world create better lines for 150 million customers, so we know what works and we make it easy to get started. Plus, you can customize every aspect to make it perfectly tailored to your brand.

1 Let visitors join your line in many ways

2 Deliver AI-powered wait-time estimates

3 Summon and serve your guests

4 Get feedback and improve flow with data

Work is more efficient when your tools play nice together

See all integrations

The most effective way to manage curbside pickup at scale

Secure, reliable, flexible, and functional–across multiple event locations and experiences. Waitwhile meets the needs and requirements of the largest organizations.