Learn how to improve
your visitor flow

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Automate your customer interactions and workflows

Improve your customer and employee experience by making things easy with operational workflow automation. Put waitlists, appointments, messaging, and more on autopilot.

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End-to-end customer flow management built for:

Customers Admin Staff

FOR CUSTOMERS

Simplify your customer experience

Put customers in control
Whether they’re looking to book an appointment in advance or join your virtual waitlist , customers will be able to independently see what’s available on any device and grab a spot in seconds.
Keep visitors in the know
Automate updates on wait status so guests are kept in the loop. Deliver accurate wait times with Waitwhile’s intelligent algorithms so there are no surprises.
Reduce no-show rates with automatic notifications
Send customized reminders and other messages via email, text, or push notification at predetermined times. Automatically deliver key details ahead of time to make services more efficient.

FOR STAFF

Reduce monotony for staff

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More meaningful face time with customers

With things like queue management, scheduling, and reminders automated, staff don’t have to spend time on the tedious stuff. Waitwhile automatically takes care of logistics in case a customer is late or needs to cancel.

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Answer FAQs instantly

Customers can easily respond to any message you send with a quick text or email. Answer frequently asked questions with canned responses to save time.

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Make staff happier with automation

Waitwhile research found that 72% of employees are bored at work and almost half want more automation. Improve your staff’s work lives by letting tech handle the mundane tasks.

FOR ADMIN

Workflow automation at scale

Get the data you need
Pinpoint operational vulnerabilities with at-a-glance dashboards. Surface insights from historical performance metrics and catch snags as they happen in real time.
Automate any customer flow
Power any type of customer flow with automation, including queue management, appointment scheduling, curbside pickup, virtual shopping, and even shipment and delivery management.
From one to unlimited locations
Waitwhile is built for businesses of all sizes. Automate workflows at one location or centralize enterprise operations across thousands of stores in one place.

Workflow automation for any type of business

Waitwhile powers end-to-end customer flows for thousands of companies across virtually every industry around the world.

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See how
Waitwhile works

Waitlist Appointments Customer insights Automation Messaging Analytics Integrations

Boost your sales with the
perfect customer flow

Join the thousands of companies using Waitwhile

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