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Customers and Case Studies

Learn how companies use Waitwhile to deliver incredible wait experiences for millions of people around the world.

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Waitwhile elevates the customer experience at Best Buy Canada

Best Buy uses Waitwhile for queue management and curbside pickup at 169 retail locations across Canada.

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Waitwhile helps
Louis Vuitton create luxury check-in experiences across locations worldwide

Louis Vuitton has been relying on Waitwhile to deliver exceptional customer experiences in their global retail spaces since 2017.

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Oklahoma State University uses Waitwhile to streamline student services

OSU-OKC used Waitwhile to revamp appointment scheduling and walk-in procedures, achieving a 99.9% student satisfaction rate.

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Hartford HealthCare hospitals provide real-time patient care updates to loved ones using Waitwhile

Hartford HealthCare hospitals use Waitwhile as a communication platform to provide surgery updates to concerned family and friends.

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More happy customers

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See how Gojek manages office operations with virtual queues and appointment booking, and leverages Waitwhile analytics to make improvements to employee productivity.

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Applebee’s needed a better way to manage crowds and make waiting more streamlined for their customers across 441 locations.

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US Air Force

The US Air Force needed a more efficient way for service members to line up for routine appointments.

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SUMMIT One Vanderbilt

NYC’s immersive four-story installation SUMMIT One Vanderbilt uses Waitwhile to seamlessly manage ridership on the world’s largest glass floor elevator.

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SKAPS Industries

See how this manufacturing leader digitally transformed shipment management and communication with truck drivers.

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Learn how NYC’s same-day optical studio HEYWEAR uses Waitwhile to manage customer flow and deliver custom prescription eyewear in just 30 minutes.

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Tribeca Film Festival

Tribeca Film Festival makes waiting delightful for 30k+ festival attendees with Waitwhile at their annual festival.

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Civic Entertainment Group

PR and experience agency Civic Entertainment Group needed a flexible queue management solution that would work across any kind of in-person event.

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Scarefest Scream park

When the long waits to get into Scarefest Scream Park started making their visitors unhappy, Scarefest turned to Waitwhile’s virtual wait management platform and saw an immediate decrease in wait times and an increase in customer happiness.

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One of the largest consignment sales in the US, Kidsignments, needed a way to manage packed checkout queues.

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VR Arles Festival

VR Arles Festival used Waitwhile to successfully manage their lines for 40 000 visitors across 18 immersive VR experiences.

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ModernMD uses Waitwhile to provide an excellent experience for their urgent care patients through the challenges of COVID and beyond.

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Clinica Talticpac

Clinica Talticpac uses Waitwhile to successfully manage their walk-in patients who are in urgent need of restoring movement and removing pain.

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Zippy’s, an iconic dining institution in Hawaii, has been using Waitwhile to keep both guests and staff safe while dishing up the delicious favorites its customers love across all 22 of its locations.

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Sgro’s Barbershop

When the pandemic forced Sgro’s to rethink a 55-year operating model, Waitwhile helped the business thrive.

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Centex Auto Title

See how this Texas automotive title & registration service provider was able to delight customers by dramatically decreasing waits and simplifying operations.

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Island Health

Learn how Canada’s Island Health uses the queue management platform Waitwhile to run virtual waitlists & appointment scheduling for nearly a million patients.

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