Tech support virtual waitlist and appointment app
Improve your customer experience by streamlining your line management and scheduling processes with Waitwhile – the intelligent waitlist app. Create a free waitlist for your business with SMS notifications in under 3 minutes.
No credit card required
With Waitwhile, businesses have saved 100 million customers more than 10,000 years of waiting in line......and counting
Say hello to a waitlist
without the wait
Make it easy for your customers to wait for tech support from anywhere
Let your customers check-in from a kiosk tablet, from your website, or by sending a text to join the line. Say goodbye to stressful waits for technical assistance with a smart online waitlist that works on any device. No app required.
Let your clients do what they like while waiting
Instead of wasting time waiting in a packed tech support lobby, allow your customers to go wherever they like or schedule an appointment in advance. Our ‘alert’ features make it easy to keep them informed of their place in line and give customers enough time to come back when it’s their turn.
Read moreMerge walk-ins and appointments into one line with ease
Let customers join the line in real time or schedule a technical support appointment in advance. Waitwhile’s powerful bookings feature will automatically merge the two, making the wait fair for everyone.
Read moreCreate better customer experiences with 2-way communication
Use our easy-to-customize, 2-way messaging feature to thank customers, give additional information, or ask them to fill out a quick survey. The feedback can help improve your business and catch unhappy customers before they leave a bad review.
Works with the other apps your business uses
Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.
Read moreWas auch immer Ihr
Geschäft ist, wir können helfen
„Wir haben über 3 Millionen Kunden gerettet warteten durch Waitwhile mehr als 140.000 Tage in der Schlange. Es war nahtlos.“
Cliff Stefanuk
Product Owner, Best Buy
95 % des Benutzerfeedbacks zu unserer Bestell-App ist, wie einfach sie zu bedienen ist. Man hat es Magie genannt. Und das verdanken wir Waitwhile.
Kevin Yim
VP Marketing & Kommunikation, Zippy's
„Das Warten auf Familienmitglieder während der Operation kann stressig sein. Unsere Teams lieben Waitwhile, weil es Empathie in einen schwierigen Prozess bringt.“
Andrew Turczak
Geschäftsführer, Hartford HealthCare
Klassenbester
Waitwhile ist nach wie vor ein Favorit von Kunden und Redakteuren und erzielt Bestnoten von Unternehmen wie Capterra, G2 und anderen.
Capterra
GetApp
G2
Trustpilot
FinancesOnline