What’s new
on the Waitwhile platform this summer 😎

Product updates

Learn about Waitwhile’s new Geo-fencing feature! Limit waitlist access and bookings to guests within your set radius. Enhance security and convenience—find out more.

Christoffer Klemming

8.3.2022

•

3 min read

What’s new
 on the Waitwhile platform this summer 😎
Introducing: Geo-fencing 🌎
What is Geo-fencing? Great question. Geo-fencing makes it easy for you to restrict your guests' ability to add themselves to the waitlist or book an appointment unless they are nearby, within the radius you set around your business. 
Geo-fencing
Learn more
Daily booking limit for Services and Resources
You can now add a maximum number of bookings per day for each of your Services and Resources!

If you've enabled bookings, you can configure a maximum daily limit for each Resource under Team > Resources and the maximum daily limit for each Service under Location > Services. 
Max bookings
Learn more about setting your limits
Ticket number for your guest experience 🎟️​
Ever wanted to have your customers sign up to your waitlist or make a booking without providing any personal data? Now you can! 🎉

This is how to set it up: 

1. Go to Settings > Customers > Input fields

2. Scroll down to "Display fields", and toggle on "Show ticket ID for customer". This will make sure both your staff see it internally on the waitlist/booking pages, as well as your customers seeing it on their end when signing up. 
Ticket numbers
You're next!

Love Waitwhile? Refer a friend!
Get $50 off your next Waitwhile bill for every friend who signs up for a Waitwhile plan using your referral link. Your friend will receive a $50 account credit too! 

Get your referral link here
No more manual version updates ✌️
We've now changed the way our version updates work ⚡️. In the past, you would receive a banner at the top of the product where you'd have to click the update button to get the newest version. 

Now, we're handling that automatically for you! So any time you navigate to a new page or refresh your page, we'll automatically make sure you get the newest version. 
Say goodbye to manual updates 👋
Customize Resources & Services through our API
We have now launched meta attributes for services and resources! 🤩

This will allow you to use our API to store custom data about services and resources that isn't standard within Waitwhile. This could be anything you like, such as staff data coming from your CRM system or discounts for services for example. 

Read more about it in our developer guide.
Meta attributes
Start customizing
But wait, there’s more!
  • "Welcome page" customized design: Your business' Welcome page is its first impression, you want to make it great. Head to Settings > Public > Online booking to customize the design of your Welcome page and welcome your customers so effectively, they'll keep coming back. Learn more
  • "Visit Changed" Notification: Under Account Settings > Notifications you'll find we've added a new checkbox: "Customer visit has changed." From a change in selected service to party size to resource, your business will now be better equipped to roll with the punches.  Learn more
  • This month's must read: Consumer Survey: The State of Waiting in Line (2022). Waiting in line has been called a “timeless form of torture.” We surveyed 1200+ consumers to find out how businesses can improve their queue management. Read more
  • 40+ minor tweaks: Checking bugs and tweaks off our list so you can check customers off yours!

And that’s just a glimpse of what’s new — check out all the latest updates! As always, feel free to reply with improvement ideas you’d like to see next!

Stay safe,
Chris & the Waitwhile team

There’s nothing to lose but the wait

Statement

Drop us a line

hello@waitwhile.com

Product

Queue management

Appointment scheduling

Automation

Communication

Resource management

Customer insights

Analytics and reporting

Integrations and API

Resources

Help center

Trust center

Developer hub

Status page

Product updates

Company

About us

Press

Blog

Contact

Careers

Customers

Case studies

Industries

Best in class

G2 Online Appointment High Performer Enterprise BadgeG2 Queue Management Grid Leader BadgeG2 Queue Management Momentum Leader Badge
Read Waitwhile reviews on G2
FacebookInstagramTwitter / XLinkedIn
Globe Icon

Security

Terms

Privacy

GDPR