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Company > Blog > What’s new
 on the Waitwhile platform in November
product updates

What’s new
 on the Waitwhile platform in November

The latest updates in our quest to save you time and simplify your waitlist and scheduling tasks.


Christoffer Klemming

Tue Nov 29 2022 • 3 min read

What’s new
 on the Waitwhile platform in November

New pricing!

Over the years we’ve continuously evolved the Waitwhile platform, striving to add value with every update and change, all with your business’ goals and success in mind. This includes our pricing structure. We’ve heard your feedback over the years and are happy to announce that our new pricing structure means increased flexibility for you and your business.

New pricing
Learn more

Choose how to display Service & Resource categories

If you have more than one Service or Resource category, you can now further customize how to display them for your customers and staff when adding a visit.

You can now choose from the following options:

  • Show all Services/Resources in one list
  • Show Services/Resources grouped by category
  • Show each category as a separate input field

Learn more about customizing your setup

Display Bookings list view for all time

Stay organized and on top of your Bookings, past, present, and future. You now have the ability to sort your Bookings by all time.

Go to your Bookings

Love Waitwhile? Refer a friend!

Get $50 off your next Waitwhile bill for every friend who signs up for a Waitwhile plan using your referral link. Your friend will receive a $50 account credit too! 

Get your referral link here

OAuth2 authentication for webhooks

Enterprise customers! While previously you could not choose an authentication method for webhooks, we've now added one: OAuth 2.0 with JWT Bearer Token. This adds an extra layer of security to webhook authentication.

Webhooks are used to read events happening in Waitwhile, so they can be connected to your other systems. For example: When a visit event is created, you can use a webhook to add that visit to your CRM system automatically!

Set up webhooks here

Printing improvements 🖨️

Printing information about customer visits can be super useful which is why printing capabilities within Waitwhile are getting an upgrade with added flexibility!

While we have previously offered the ability to print individual visits, you can now also print a list view of a number of visits 🙌  And canceled bookings or blocked slots will be automatically excluded from the printed list.

Printing improvements
Learn more!

But wait, there’s more!

You can now choose from the following options:

  • This month's must read: Shortening Wait Times in Healthcare with a Queue Management System. Reducing wait times in any healthcare setting is a complex undertaking. In this guide, we’ll show you how you can use a virtual queue management system to decrease patient wait times and improve the overall patient experience. Read more
  • 40+ minor tweaks: Checking bugs and tweaks off our list so you can check customers off yours!

And that’s just a glimpse of what’s new — check out all the latest updates! As always, feel free to reply with improvement ideas you’d like to see next!

Stay safe,
Chris & the Waitwhile team

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