Learn how to improve
your visitor flow

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Operational analytics that don’t require an expert to decode

Make your business run like a dream by uncovering the causes of snags and delays with easy-to-understand operational analytics.

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End-to-end customer flow management built for:

Customers Admin Staff

FOR ADMIN

Analytics for any number of locations

Get the data you need
See real-time and historical trends with at-a-glance dashboards. Analyze virtual waitlist, appointment, and messaging data to uncover customer flow trends sorted by location, time period, employee, or service – whatever helps you take your business to the next level.
Make workforce management simple
See when your business is busiest and which staff members are most in-demand so you can plan accordingly. Get employee-specific metrics to identify development opportunities.
Easily export and share reports
Measure and share how business is doing with just a few clicks. Export data to Excel or CSV, or use Waitwhile’s open API to feed metrics into your CRM/BI system.

FOR STAFF

Empower teams with real-time data

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Keep your finger on the pulse

Monitor customer flow at the moment. See how different locations compare, how many guests are waiting, current wait times, upcoming appointments, and other key operational metrics.

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Reduce wait times automatically

Waitwhile uses machine learning to understand your customer flows and automatically makes the wait shorter for everyone. Choose between models that use your own data or integrate data from thousands of businesses similar to yours.

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More meaningful customer interactions

Make both staff and customers happier with better business operations. With things like queue management, scheduling, and 2-way messaging running smoothly, nothing stands in the way of delivering excellent customer service.

Operational analytics for any type of business

Waitwhile powers end-to-end customer flows for thousands of companies across virtually every industry around the world.

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See how
Waitwhile works

Waitlist Appointments Customer insights Automation Messaging Analytics Integrations

Boost your sales with the
perfect customer flow

Join the thousands of companies using Waitwhile

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