Intuitive and automated appointment scheduling for better experiences

Reduce wait times, manage crowds, and keep customers informed at every step with Waitwhile’s intuitive and customizable virtual waitlists. Your customers will thank you.

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Manage bookings better with an effective appointment scheduling software

Fewer no-shows with automated communications

Waitwhile’s automated reminders and notifications keep customers informed about their upcoming appointments, reducing the risk of forgotten or missed bookings and significantly lowering no-show rates.

Fill available booking slots with smart resource matching

Smart resource matching ensures the right staff and resources are available, helping businesses fill booking slots more effectively and maximizing appointment utilization.

Improve booking conversion rates with seamless flows

A seamless and intuitive booking flow makes it easy for customers to schedule appointments, reducing drop-offs and increasing the number of completed bookings.

How it works

Almost 40 million appointments have been scheduled with the help of Waitwhile. Here’s what makes it so easy.

Multi-channel booking creation

Let customers book appointments effortlessly

Allow customers to create bookings through mobile, web, or app interfaces, ensuring a seamless experience. Smart resource matching ensures the right staff and resources are available, making the scheduling process smooth.

Circle CheckmarkMobile, web, app, and kiosk booking interfaces
Circle CheckmarkCustomizable, fully branded booking flow
Circle CheckmarkSmart, automated resource matching
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Booking calendar

Confirm and manage bookings seamlessly

Give staff control over approving or declining booking requests, while automated confirmations keep both customers and staff informed, minimizing manual efforts.

Circle CheckmarkApprove or decline booking requests
Circle CheckmarkAutomated appointment confirmations
Circle CheckmarkControl daily schedules efficiently

Workflow automation

Automate workflows and reminders with ease

Set booking rules and send automated reminders, reducing no-shows and freeing staff from manual scheduling tasks. Two-way communication ensures easy updates and efficient coordination.

Circle CheckmarkAutomated reminders and updates
Circle CheckmarkCustom booking rules and workflows
Circle CheckmarkTwo-way, multi-channel communication
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Check-in and service delivery

Provide seamless check-ins and personalized service

Enable remote or on-site check-ins, and equip staff with real-time alerts and customer insights. Follow-up tools and analytics help improve operations and enhance customer satisfaction.

Circle CheckmarkRemote or on-site check-ins
Circle CheckmarkReal-time alerts and insights
Circle CheckmarkPost-appointment follow-ups

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Additional features for seamless appointment scheduling

Why more than 50,000 locations worldwide choose Waitwhile for appointment scheduling

Ease of use

Waitwhile is ranking #1 in ease of use in G2’s Online Appointment Scheduling category.

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Customized and branded experiences

A flexible appointment platform that adapts to your business, brand, and customers.

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Bookings that sync with your waitlist

Merge your appointments into your waitlist automatically.

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Best-in-class API and integrations

Easily connect Waitwhile to your current tech stack and create custom setups.

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Frequently asked questions

How does Waitwhile automate the appointment scheduling process?

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Can I customize the booking experience to fit my brand?

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What communication options are available to reduce no-shows?

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How does Waitwhile handle walk-ins alongside scheduled appointments?

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What integrations does Waitwhile support for appointment scheduling?

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There’s nothing to lose but the wait

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