Modern government scheduling software solutions
Reliability, transparency, and accountability: Waitwhile's online appointment scheduling software helps government agencies transform their operations.
4.9/5 on G2.com
Government agencies are inefficient
With long physical queues, cost overruns, and unsatisfied citizens, many local and state governments suffer from outdated processes that lead to unreasonable wait times and overworked staff.
Long physical queues
Constant delays lead to missed appointments and an unsatisfied citizen body.
Outdated booking processes
Shuffling paperwork between departments is costly and inefficient.
Poor communication with citizens
Lack of communication channels results in constant and costly misunderstandings.
Government services reimagined
Transform how your agency interacts with citizens by enabling online appointment booking & processing, taking advantage of automation tools, and relying on real-time data to inform service delivery.
Shorter wait times and less crowded waiting rooms
Streamlined and automated processes for staff
Reliable communication
Waitwhile use cases that improve public service
Local and state governments
From organizing virtual meetings to keeping track of resources across various departments, Waitwhile gives local and state governments powerful and cost-effective solutions that reduce waste and improve government responsiveness.
Town halls
Waitwhile's secure government scheduling software makes organizing town halls and other public events trivial. Through easy-to-use booking pages, real-time updates, and integration with scheduling apps like Outlook, you can reduce no-show rates and host successful events.
School boards
School boards, safety boards, and other government organizations can ensure citizens have a voice in policy by simplifying scheduling, providing real-time updates, and keeping track of attendance automatically, all enabled by Waitwhile's software solutions.
Benefits of adopting Waitwhile
Analytics and reporting
Get actionable insights into citizen interactions. Monitor wait times, service usage, and appointment patterns to identify areas for improvement and make smarter operational decisions.
Multi-location overview
Reduce overhead and efficiently manage resources across multiple agencies and departments through Waitwhile's central hub, which offers macro and micro-level management.
Automated operations
Minimize human error by automating scheduling through Waitwhile's AI-powered solutions. Automatically prioritize appointments through data and event-driven criteria.
Two-way communications
Keep constituents happy and informed through two-way communication channels. Take advantage of email, SMS, and web notifications to contact and inform citizens.
Staff orchestration
Increase staff productivity by giving them access to easy-to-use scheduling and automation tools. Waitwhile helps you eliminate routine tasks and take a citizen-focused approach.
Flexible integrations
Integrate Waitwhile's government appointment scheduling software with existing community and state infrastructure through the use of our flexible APIs.
Fully branded experience
Waitwhile's interfaces and portals will fully reflect your agency through a fully customizable UI.
Privacy and security
Waitwhile implements tight security protocols that meet the highest industry standards and comply with all government regulations. Keep citizens' data safe and secure.
How government agencies use Waitwhile
Efficient scheduling for the U.S. Air Force
The U.S. Air Force uses Waitwhile's appointment scheduling to efficiently manage the flow of over 10,000 personnel at the Royal Air Force base in Lakenheath, UK. By implementing Waitwhile, they significantly reduced wait times and improved communication through SMS notifications.
Why Waitwhile is the appointment scheduling solution of choice for government services
Modern and easy to use
User-friendly UI that's easy for citizens and state employees to use.
Endless customization options
Create bespoke scheduling routines and queue rules to reflect your priorities.
Waitlists and bookings together
Manage appointments, deliver services, and organize meetings through one hub.
API and integrations
Waitwhile's expansive API ensures it is compatible with existing tools and infrastructure.
Frequently asked questions
Find answers to commonly asked questions or get in touch with us at hello@waitwhile.com, and our team will get back to you as soon as possible.
Does Waitwhile support online booking?
How does Waitwhile empower government employees?
Is Waitwhile secure?
Can Waitwhile be used by local governments?
How can Waitwhile increase the community's trust in government services?
There’s nothing to lose but the wait
