Medical appointment scheduling for modern healthcare providers
From long wait times and crowded waiting rooms to annoyed patients and overworked teams, tackle healthcare organizations' biggest challengesit all with intuitive queue management from Waitwhile.
4.9/5 on G2.com
Managing patient flow shouldn’t be this hard
Long waits, crowded rooms, and stressed staff lead to poor patient satisfaction. Old practices and outdated systems can’t keep up with the demands of modern healthcare.
Long waits and crowded waiting rooms
Delays and packed lobbies leave patients annoyed, escalated by poor communication.
High no-show rates and missed appointments
Patients failing to show up or arriving late disrupt schedules, wasting valuable time and resources.
Overworked staff and disorganized schedules
Juggling walk-ins and appointments manually overwhelms teams, causing errors and burnout.
A patient-centric solution for healthcare
From long waits to missed appointments, Waitwhile helps healthcare providers deliver transparent, patient-first experiences that keep everyone happy.
Reduce wait times and ease crowded waiting rooms
Cut down no-shows with smarter scheduling
Empower staff with user-friendly, intuitive tools
How the healthcare industry leverages Waitwhile for better experiences
Blood lab appointments
Empower patients to easily book specialty lab visits, whether for routine tests or diagnostic needs, and integrate these with primary care appointments. Perfect for third-party lab providers supporting hospitals and clinics, this ensures a smooth experience for both patients and staff.
Vaccination services
Help individuals schedule flu, COVID-19, or other vaccinations in advance, minimizing wait times and preventing overcrowded clinics. With Waitwhile, you can streamline the vaccination process while ensuring patients feel cared for every step of the way.
Urgent care visits
Provide patients with self-scheduling tools to check in online or on-site for immediate treatment. By organizing urgent care queues with real-time updates and clear communication, Waitwhile reduces delays and enhances the patient experience.
Doctor’s office scheduling
Simplify scheduling for recurring appointments and routine visits, accommodating both pre-scheduled appointments and walk-ins. Waitwhile unifies patient flow, making it easier to manage busy clinics while ensuring a seamless experience for all patients.
Therapy and psychiatry sessions
Make mental health care more accessible by offering straightforward booking options for therapy and psychiatry sessions. With Waitwhile, patients can easily schedule consultations with their preferred providers, ensuring timely and compassionate care.
More features that makes managing queues and appointments in Waitwhile a breeze
Analytics and reporting
Gain actionable insights into patient flow, wait times, and no-show rates with powerful analytics tools. Improve operational performance, optimize administrative tasks, and reduce scheduling inefficiencies.
Multi-location view
Effortlessly manage operations across multiple healthcare facilities, centers, or departments, ensuring a consistent and seamless patient experience at every location.
Automated operations
Save time and reduce errors with automated appointment confirmations, reminders, and follow-ups through Waitwhile's patient scheduling software. Free up staff to focus on delivering exceptional patient care.
Patient communications
Stay connected with patients through two-way messaging via SMS, email, or web chat. Keep them informed about wait times, appointment updates, and reminders in over 35 languages.
Resource management
Keep medical specialists and staff informed with flexible notifications about patient activity, enabling them to respond to changes and deliver efficient, timely care.
Powerful integrations
Seamlessly integrate Waitwhile with your existing health systems and tools for a streamlined workflow and accurate data transfer.
Branded patient interfaces
Customize every touchpoint with your branding, from personalized messaging to tailored patient portals, creating a professional and cohesive experience for patients.
Privacy and security
Ensure patient data is protected with robust privacy and security measures, including compliance with healthcare regulations like HIPAA.
What our healthcare customers say
Choose Waitwhile's patient scheduling software for seamless queue management
Ease of use
Intuitive for patients and staff alike, Waitwhile is built for quick adoption.
Customizability and flexibility
Tailor scheduling rules, notifications, and branding to fit the unique needs of your healthcare practice.
Bookings and waitlist in one place
Seamlessly manage walk-ins and scheduled appointments in a single, unified system.
API and integrations
Easily connect Waitwhile to your existing systems for a seamless experience.
Frequently asked questions
Is Waitwhile HIPAA-compliant?
How does Waitwhile help reduce patient no-shows?
What reporting and analytics are available?
How does Waitwhile improve staff efficiency?
Can Waitwhile handle both walk-ins and scheduled appointments?
Does Waitwhile's patient scheduling software support patient self-scheduling?
Does Waitwhile's patient appointment scheduling software support 3rd party calendars?
How does Waitwhile's healthcare scheduling software help staff manage patient flow?
There’s nothing to lose but the wait
