Intuitive and automated appointment scheduling for better experiences
Reduce wait times, manage crowds, and keep customers informed at every step with Waitwhile’s intuitive and customizable virtual waitlists. Your customers will thank you.
4.9/5 on G2.com
Intuitive and automated appointment scheduling for better experiences
Reduce wait times, manage crowds, and keep customers informed at every step with Waitwhile’s intuitive and customizable virtual waitlists. Your customers will thank you.
4.9/5 on G2.com
Manage bookings better with an effective appointment scheduling software
Fewer no-shows with automated communications
Fill available booking slots with smart resource matching
Improve booking conversion rates with seamless flows
How it works
Almost 40 million appointments have been scheduled with the help of Waitwhile. Here’s what makes it so easy.
Multi-channel booking creation
Let customers book appointments effortlessly
Allow customers to create bookings through mobile, web, or app interfaces, ensuring a seamless experience. Smart resource matching ensures the right staff and resources are available, making the scheduling process smooth.
Mobile, web, app, and kiosk booking interfacesCustomizable, fully branded booking flowSmart, automated resource matchingBooking calendar
Confirm and manage bookings seamlessly
Give staff control over approving or declining booking requests, while automated confirmations keep both customers and staff informed, minimizing manual efforts.
Approve or decline booking requestsAutomated appointment confirmationsControl daily schedules efficientlyWorkflow automation
Automate workflows and reminders with ease
Set booking rules and send automated reminders, reducing no-shows and freeing staff from manual scheduling tasks. Two-way communication ensures easy updates and efficient coordination.
Automated reminders and updatesCustom booking rules and workflowsTwo-way, multi-channel communicationCheck-in and service delivery
Provide seamless check-ins and personalized service
Enable remote or on-site check-ins, and equip staff with real-time alerts and customer insights. Follow-up tools and analytics help improve operations and enhance customer satisfaction.
Remote or on-site check-insReal-time alerts and insightsPost-appointment follow-upsTalk to our sales team
Additional features for seamless appointment scheduling
LineSync
Automatically slot appointments into your waitlist for seamless management. Combine scheduled bookings and walk-ins into one cohesive queue, simplifying operations and improving customer flow.
Intuitive command center
A centralized dashboard for managing appointments with ease. Drag-and-drop functionality and clear visualizations make it simple to oversee scheduling and make adjustments in real time.
Multi-location overview
Manage appointments across all your locations from one account. Customize settings for each site while maintaining consistent operations company-wide.
Branded experiences
Create a scheduling process that aligns with your brand. Customize appointment flows, notifications, and interactions to offer a cohesive and branded experience for customers.
Analytics and reporting
Leverage powerful tools to analyze appointment data, identify trends, and improve scheduling efficiency. Use insights to optimize operations and reduce customer wait times.
Resource management
Easily align staff schedules with appointment demand. Optimize resource allocation to ensure the right team members are available at the right time for seamless service.
Integrations
Connect Waitwhile with your existing systems for a fully integrated appointment scheduling experience. Streamline workflows and enhance efficiency with seamless data synchronization.
Communication
Manage thousands of locations seamlessly with a single account overview, allowing for centralized control across all sites.
How companies use Waitwhile's queue management
Luxury experiences at Louis Vuitton
Louis Vuitton leverages Waitwhile to deliver a luxury, white-glove experience in their retail stores worldwide. By using the waitlist, appointments, and communication features, they manage high foot traffic and provide VIP treatment with live hosts registering guests.
Efficient scheduling for the U.S. Air Force
The U.S. Air Force uses Waitwhile's appointment scheduling to efficiently manage the flow of over 10,000 personnel at the Royal Air Force base in Lakenheath, UK. By implementing Waitwhile, they significantly reduced wait times and improved communication through SMS notifications.
Why more than 50,000 locations worldwide choose Waitwhile for appointment scheduling
Ease of use
Waitwhile is ranking #1 in ease of use in G2’s Online Appointment Scheduling category.
Customized and branded experiences
A flexible appointment platform that adapts to your business, brand, and customers.
Bookings that sync with your waitlist
Merge your appointments into your waitlist automatically.
Best-in-class API and integrations
Easily connect Waitwhile to your current tech stack and create custom setups.
Frequently asked questions
How does Waitwhile automate the appointment scheduling process?
Can I customize the booking experience to fit my brand?
What communication options are available to reduce no-shows?
How does Waitwhile handle walk-ins alongside scheduled appointments?
What integrations does Waitwhile support for appointment scheduling?
There’s nothing to lose but the wait
