For businesses with multiple locations or service stages, automatically transfer completed visits to another location or queue. This ensures seamless handoffs and continuity in multi-step processes.

Visits can be automatically marked as completed when staff start serving the next customer. This reduces manual updates and ensures your waitlist reflects real-time progress.

Set time or capacity limits for your waitlists, and have them close automatically when thresholds are reached. This prevents customers from joining when wait times exceed acceptable limits.

Automatically match customers with the right staff member based on their needs, service type, or staff availability. This ensures customers get the best support while optimizing resource allocation.

Move customers to the top of the waitlist based on specific rules, such as VIP status, appointment type, or urgent needs. This feature ensures high-priority customers receive timely attention.

Tag visits automatically based on configured triggers. These tags make it easy to categorize, prioritize and manage customer interactions efficiently.

When a staff member is alerted to serve a customer, the system automatically assigns the visit to them. This eliminates delays in assigning tasks and ensures swift customer service.