Customer flow that actually flows
Uncover the causes of operational snags and delays with easy-to-understand analytics. With Waitwhile, you’ll be able to see when business is busiest, which employees and services are most in-demand, and more.
Use Waitwhile to gain insights and operational efficiency
with real-time data
Waitwhile powers family-run Sgro's Barbershop with intuitive appointment scheduling
When the pandemic forced Sgro's to rethink a 55-year operating model, Waitwhile helped the business thrive.
Oklahoma State University uses Waitwhile to streamline student services
OSU-OKC used Waitwhile to revamp appointment scheduling and walk-in procedures, achieving a 99.9% student satisfaction rate.
Applebee's uses Waitwhile to improve the guest experience & save staff time
Applebee's needed a better way to manage crowds and make waiting more streamlined for their customers across 441 locations.
Empower your team with real-time data
Monitor your queues in real time. See how different locations compare, the number of guests waiting, current wait times, upcoming appointments, and other metrics that will help empower your team and streamline how your business operates
Reduce wait times automatically
Waitwhile uses machine learning to understand your business and then proposes ways to improve operations. The longer you use it, the more fine-tuned the recommendations become.
Segment & view data
See business trends sorted by location, time period, employee, or service – whatever helps you take your business to the next level.
Easily export & share performance results
Measure and share how business is doing with just a few clicks, then use the data to keep track of KPIs and judge the effectiveness of operational decisions.
Learn from your data
With at-a-glance analytics dashboards, you’ll gain a new understanding of how your queues work, identify peak periods, and uncover how to anticipate demand.
How it works
We’ve helped businesses around the world create better lines for 150 million customers, so we know what works and we make it easy to get started. Plus, you can customize every aspect to make it perfectly tailored to your needs.
Work is more efficient when your tools play nice together
Get operational insights at scale
Secure, reliable, flexible, and functional–across multiple business locations and experiences, Waitwhile meets the needs and requirements of the largest organizations.
Boost loyalty & engagement with actionable data
Track & optimize each location with staff & business analytics
High security platform with little need for IT intervention
Competitive pricing designed to reflect the variability of operations
API access for a fully integrated and tailored solution