Learn how to improve
your visitor flow

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Solutions > Staff & Resource Distribution

Take the guesswork out of staff & resource distribution

Optimize resource allocation ahead of peak hours and enable your staff to make necessary adjustments when the unexpected happens.


Businesses use Waitwhile’s staff & resource distribution features to

no-img Learn from data
no-img Empower staff to
make the right call
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the most
no-img Automate safety
no-img Get actionable
Louis Vuitton

Applebee's uses Waitwhile to improve the guest experience & save staff time

Applebee's needed a better way to manage crowds and make waiting more streamlined for their customers across 441 locations.

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Oklahoma State University uses Waitwhile to streamline student services

OSU-OKC used Waitwhile to revamp appointment scheduling and walk-in procedures, achieving a 99.9% student satisfaction rate.

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Waitwhile facilitates safe, streamlined urgent care management for ModernMD

ModernMD uses Waitwhile to reduce crowding in waiting rooms, triage patients, and give visitors flexibility.

Read case study
Yale New Haven

Benefits explained

Learn from data

By keeping track of your visitor data, you’ll gain a new understanding of peak demand hours and how to anticipate surges.

Empower staff to make the right call

When the unexpected happens, you want your staff to feel in control. By monitoring wait times and visitor messages, they’ll be able to identify issues affecting multiple customers and address them at once.

Be the host with the most

Know when your returning customers are visiting so that you can review their preferences and be ready to deliver the level of service that will continue to bring them back.

Automate safety communications

Remind your customers of safety requirements ahead of their visit via SMS or email, so that they don’t first find out about the rules when they arrive.

Get actionable feedback

Request feedback from your customers after their visit, and enable your staff to take immediate action - either by kindly acknowledging positive comments, or addressing issues before they turn into negative reviews.

How it works

We’ve helped businesses around the world create better lines for 150 million customers, so we know what works and we make it easy to get started. Plus, you can customize every aspect to make it perfectly tailored to your brand.

Work is more efficient when your tools play nice together

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Unlock staffing & resource efficiencies at scale

Secure, reliable, flexible, and functional–across multiple business locations and experiences, Waitwhile meets the needs and requirements of the largest organizations.


Boost loyalty & engagement with actionable data


Track & optimize each location with staff & business analytics


High security platform with little need for IT intervention


Competitive pricing designed to reflect the variability of operations


API access for a fully integrated and tailored solution

Will Waitwhile work in your industry?

See how our solutions are used to simplify and optimize the day-to-day across various industries:

Join the thousands of companies using Waitwhile

There’s nothing to lose but the wait.

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