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Get the latest scoop on new product features, how to crush wait times and create incredible customer experiences.

Consumer survey

Virtual queue

Appointment scheduling

Appointment booking

Consumer survey: The state of waiting in line (2024)

Frustration with waiting is rising, and patience is wearing thin. To help businesses adapt, Waitwhile surveyed 1,000 U.S. consumers to better understand how their expectations have evolved and identify the solutions they prefer to improve the waiting experience.

12.4.2024

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11 min read

Queue management system

Queue management

Queue app

Queue system

Make your event a hit with a queue management system

A queue app unlocks real-time monitoring of all event activity and visitor flow, so you can ensure everything runs smoothly.

8.27.2024

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6 min read

Queue management

Queue app

Queue system

Queue management system

What is queue management and queue management system?

A queue management system centralizes appointments and waitlists in a single platform – and automates the management of both.

7.17.2024

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14 min read

Consumer survey

Virtual queue

Appointment scheduling

Appointment booking

Consumer survey: The state of waiting in line (2024)

Frustration with waiting is rising, and patience is wearing thin. To help businesses adapt, Waitwhile surveyed 1,000 U.S. consumers to better understand how their expectations have evolved and identify the solutions they prefer to improve the waiting experience.

12.4.2024

•

11 min read

Queue management system

Queue management

Queue app

Queue system

Make your event a hit with a queue management system

A queue app unlocks real-time monitoring of all event activity and visitor flow, so you can ensure everything runs smoothly.

8.27.2024

•

6 min read

Queue management

Queue app

Queue system

Queue management system

What is queue management and queue management system?

A queue management system centralizes appointments and waitlists in a single platform – and automates the management of both.

7.17.2024

•

14 min read

Queue management

Queue management system

6 best queue management systems & software

A great queue management system reduces wait times while helping your business run more efficiently. Here are the best queue management systems in 2024.

2.21.2024

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6 min read

Retail

Black Friday

How retailers can prepare for Black Friday crowds

With in-person shopping making a comeback, retailers can expect more foot traffic this year for Black Friday sales. Here’s how to prepare for the crowds.

11.7.2023

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8 min read

Consumer survey

Consumer survey: The state of waiting in line (2023)

Customer satisfaction and patience are on the decline. In an effort to surface tactical solutions for businesses, Waitwhile surveyed 1000 U.S. consumers to better understand how their expectations are shifting and where they stand when it comes to standing in line.

6.19.2023

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10 min read

Queue management system

10 benefits of a queue management system

If your business has a problem with long lines or wait times, a queue management system is the perfect solution. Here are the top benefits of virtual queues.

6.15.2023

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8 min read

Announcement

Customer flow

Introducing Waitwhile 3.0, the future of customer flow management 🚀

Waitwhile 3.0 is the new generation of Waitwhile and we’ve begun the rollout after years in the making. It’s blazingly fast, with a sleek new interface that makes managing your customer flows easier than ever.

6.13.2023

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8 min read

Product updates

What's new on the Waitwhile platform in may

The latest updates in our quest to help you craft the perfect customer flows.

5.9.2023

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3 min read

Virtual queue

What are virtual queues?

Virtual queues and virtual queue systems reduce wait times, give guests flexibility, & increase customer satisfaction. See how they can work for your business.

5.8.2023

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7 min read

Patient waitlist

Patient waitlist management for hospitals

Ensuring the efficient management of patients waiting is crucial for any healthcare practice. Read our intro to waitlist management for hospitals.

4.26.2023

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6 min read

Patient flow

Urgent care

Managing patient flow at urgent care clinics

Patient flow at urgent care clinics can be tricky to manage. Learn how to make staff and patients happy with a digital approach to patient flow management.

4.20.2023

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8 min read

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