Make waiting in line feel like not waiting at all

Delight your customers by letting them wait from anywhere then telling them it’s their turn with an SMS. Use Waitwhile to create a free, online waitlist in 3 minutes or less.
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No credit card required

waitwhile app
With Waitwhile, businesses have saved 100 million customers more than 10,000 years of waiting in line… and counting ✌️
ADP Applebees Balenciaga Best-Buy Facebook Gojek IHOP LinkedIn Louis-Vuitton Patagonia REI Mercedes-Benz Tribeca Ubisoft Veterans-Affairs Yale-New-Haven

Waitwhile can help during COVID-19

waitwhile Eliminate lines

Eliminate in-person lines

Customers can line up and wait for their turn remotely, using their phones.

waitwhile Limit entrance

Limit the number of people

Businesses can control the number of customers inside at any given time.

waitwhile Curbside pickup

Allow for curbside pickup

People can safely wait in their car and be notified when their order is ready.

Say hello to a waitlist without the wait

kiosk

Let guests join remotely

Choose when and how you want your guests to join your waitlist – from a wait station, using their phone, or through your website. They’ll be able to sign up in real-time or schedule a future appointment.

Learn about virtual waitlist →
messaging
Wait from anywhere

Once they’ve signed up, your customers can wait anywhere while doing anything they like so waiting doesn’t really feel like waiting at all.

Learn about virtual waitlist →
Keep an open line of communication

Waitwhile allows you to talk with your customers – before, during, and after their visit. Communicate about order or wait status, then thank them for coming and request feedback.

Learn about messaging →
waitlists

Supercharge your business

booking
Manage customer flow like a boss

Track and limit occupancy, prioritize VIP customers, and get instant insight into customer wait times segmented by customer, staff member, or type of service.

Learn about line management →
booking
Build customer profiles

Never forget a face or an email address. Know previous services guests have received, their number of past visits, and more. Use the contact information you gather to create marketing campaigns.

Learn about data tracking →
Set operations on auto pilot

Automate appointment confirmations, thank you messages, and requests for feedback. Plus, set cancellation notice requirements, maximum number of appointments, and more.

Learn about automation →
analytics
analytics
Analyze, optimize, repeat

Optimize your operations based on knowing when your business is the busiest, which services are most popular, who the most efficient employees are, and more.

Learn about analytics →

Works with the tools you already use

With our powerful REST API and plug-and-play integrations with Slack, Google Calendar, SalesForce and thousands of other services, your waitlist is always in sync with your business.

zapier salesforce Mailchimp Slack
Learn about our integrations →

Waitwhile is trusted by 10,000+ businesses worldwide

Cliff Stefanuk
With over 3 million customers queued through Waitwhile, we’ve already given them over 140 000 days back. It’s been seamless!
Cliff Stefanuk

Cliff Stefanuk, Product Owner, Best Buy

Andrew Turczak
Waitwhile has improved the patient’s experience at Hartford HealthCare and increased satisfaction for both staff and patients significantly.
Andrew Turczak

Andrew Turczak, Director of Operations, Hartford HealthCare

Charles Johnson
We rely on Waitwhile to manage attendees at the festival. Our guests love the convenience and our staff finds it flexible and easy to use.
Vito Ziccardi

Vito Ziccardi, Producer, Tribeca Film Festival

Charles Johnson
Waitwhile has been an invaluable tool for our store teams in managing client’s wait-time expectations during peak seasons and year round.
Charles Johnson

Charles Johnson, Project Manager, Louis Vuitton

Mats Alexander
Waitwhile is super easy to use and helps us serve our customers more efficiently.
Auction Nation Mats

Mats Alexander, Director, Auction Nation

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4.8/5
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4.5/5
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8.5/10
TrustPilot
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100%
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Still not convinced?

Maybe this big ol' list of features will help

Intelligent wait time estimation

Check-in kiosk

Multi-location support

Toggle between waiting & serving

Appointment scheduling

Merge bookings with walk-ins

Analytics dashboard

Resource management

Instant synchronization

CRM & Customer insights

Export/Import guest data

Real-time service reports

TV monitor support

Message personalization

2-way messaging

Global SMS coverage

Saved / canned responses

Survey / feedback

Single-sign on (SSO/SAML)

Zapier support

Integration with CRMs

GDPR and HIPAA compliant

Encrypted guest data

White-label design

Join the thousands of companies using Waitwhile

Try it free

No credit card required