Let patients wait from anywhere with a Virtual Waitlist

Waitwhile is a virtual waitlist app that allows your patients to wait from anywhere and receive a text when it’s time to return. Create your free waitlist in less than 3 minutes with a special discount brought to you by Colgate-Palmolive.
This is how it works
With Waitwhile, businesses have saved 100 million customers more than 10,000 years of waiting in line… and counting ✌️
ADP Applebees Balenciaga Best-Buy Facebook Gojek IHOP LinkedIn Louis-Vuitton Patagonia REI Mercedes-Benz Tribeca Ubisoft Veterans-Affairs Yale-New-Haven
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Make it easy for your patients to join the line from anywhere

Say goodbye to packed lobbies with Waitwhile. Your patients can add their name to the list from from home, from your website, by scanning a QR code - or by just sending a text! No app required.

Learn more about kiosk →
kiosk
Book and Check-in from Anywhere

No one like to wait, especially when they are sick. Empower your patients and allow them the option to spend their waiting time however they like. Our ‘alert’ features make it easy to keep your patients informed wherever they go, giving them the chance to wait wherever is best for them.

Learn about messaging →
Keep Everyone Informed

Help your Doctors, Nurses, AND patients stay informed on the waiting process in real-time through SMS, Email, and more.

Learn about the waitlist →
messaging
booking
Manage Appointments and Walk-Ins together

Let patients join the line or schedule time in advance. With a powerful bookings feature that automatically syncs appointments with your waitlist, your customers have total flexibility.

Learn about bookings →
Optimize your Operations

With powerful analytics, you will learn about your wait times, visit patterns and resource usage. Waitwhile will automatically recommend improvements and tweak your operations with machine-learning to reduce wait times and improve customer satisfaction.

Learn about analytics →
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Works with the tools you already use

With our powerful REST API and plug-and-play integrations with Slack, Google Calendar, SalesForce and thousands of other services, your waitlist is always in sync with your business.

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Learn about our integrations →

Waitwhile is trusted by 10,000+ businesses worldwide

Cliff Stefanuk
With over 3 million customers queued through Waitwhile, we’ve already given them over 140 000 days back. It’s been seamless!
Cliff Stefanuk

Cliff Stefanuk, Product Owner, Best Buy

Andrew Turczak
Waitwhile has improved the patient’s experience at Hartford HealthCare and increased satisfaction for both staff and patients significantly.
Andrew Turczak

Andrew Turczak, Director of Operations, Hartford HealthCare

Charles Johnson
We rely on Waitwhile to manage attendees at the festival. Our guests love the convenience and our staff finds it flexible and easy to use.
Vito Ziccardi

Vito Ziccardi, Producer, Tribeca Film Festival

Charles Johnson
Waitwhile has been an invaluable tool for our store teams in managing client’s wait-time expectations during peak seasons and year round.
Charles Johnson

Charles Johnson, Project Manager, Louis Vuitton

Mats Alexander
Waitwhile is super easy to use and helps us serve our customers more efficiently.
Auction Nation Mats

Mats Alexander, Director, Auction Nation

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4.8/5
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Still not convinced?

Maybe this big ol' list of features will help

Intelligent wait time estimation

Check-in kiosk

Multi-location support

Toggle between waiting & serving

Appointment scheduling

Merge bookings with walk-ins

Analytics dashboard

Resource management

Instant synchronization

CRM & Customer insights

Export/Import guest data

Real-time service reports

TV monitor support

Message personalization

2-way messaging

Global SMS coverage

Saved / canned responses

Survey / feedback

Single-sign on (SSO/SAML)

Zapier support

Integration with CRMs

GDPR and HIPAA compliant

Encrypted guest data

White-label design

Join the thousands of companies using Waitwhile

Try it free

No credit card required