Waitwhile vs. JRNI
Get a customer flow management platform that actually flows. See why the world’s biggest brands are choosing Waitwhile over JRNI.
Why choose Waitwhile over JRNI?
Unparalleled UX
2-way messaging
Appointments and waitlists in one place
How does Waitwhile compare with JRNI?
JRNI
Waitwhile
Appointment scheduling
Queue management
Event management
Integrations
Enterprise management features
Operational analytics
Pre-programmed messaging
Two-way messaging
Sync appointments and waitlists
In-app support chat
Free trial, accessible immediately
Uptime SLA
99.5%
99.9%
Ease of use
Not ranked
#1 on G2
Only Waitwhile can sync appointments and walk-ins
Flawless appointment scheduling can only take you so far. Waitwhile gives you and your customers the utmost flexibility by supporting both appointment scheduling and virtual waitlists. JRNI lacks an integration between the two.
Waitwhile’s LineSync instantly merges appointments and walk-ins. Deliver accurate AI-powered wait times and automate the work associated with managing queues like scheduling, check-in, reminders, staff coordination, and more.
Keep an open line of communication
True customer communication is a two-way street – and JRNI’s messaging capabilities don’t go both ways. With Waitwhile, you can have real conversations. Chat directly with customers via email or SMS at all stages of the journey.
All inbound and outbound messages are organized in a single dashboard for easy access. Staff can respond to customers with custom messages or you can automate comms with pre-programmed replies and notifications.
Waitwhile is a leader in Queue Management on G2
A user-friendly platform that delights everyone
According to a recent Waitwhile study, 40% of retail employees report that they waste time dealing with dated or poorly designed technology at work. In today’s world, you simply don’t have the time for unreliable software.
Waitwhile’s interface is repeatedly praised for its intuitive UX and ease of use, allowing you to design pristine workflows in a matter of minutes.
Unlock ultimate flexibility with Waitwhile’s superior API
Integrating Waitwhile into your tech stack is easy. You’ll get cutting-edge flexibility, customization, and white-labeling out of the box. Seamlessly connect to 3000+ apps and tools instantly with Zapier.
Make your workflows even more powerful by creating your own integrations. Build quickly with the robust Waitwhile API, which comes with comprehensive guides and documentation.
What our customers say
Recognized by G2 for excellence, our platform is rated highly for ease of use, customer support, and implementation. See what our customers have to say about how Waitwhile has transformed their businesses.
