Learn how to improve
your visitor flow

Grab a guide, read an article, and see Waitwhile at work.

Resources

Hold on to customer data and personalize every engagement

Infuse each customer interaction with a personal touch. Waitwhile stores the customer data you need for easy reference.

Try it free

End-to-end customer flow management built for:

Customers Admin Staff

FOR CUSTOMERS

Make every customer feel like a VIP

Be the host with the most
Customize your virtual waitlist and appointment booking flows so you get all the information you need to effortlessly deliver white glove service to every guest.
Drive customer engagement
Send automated messages that feel personal via SMS or email. Keep the conversation going after a visit by sending a thank you note, soliciting feedback, or reminding visitors about an upcoming sale.
Keep customer data secure
Give guests peace of mind when it comes to security and privacy. Waitwhile is HIPAA, FedRAMP, GDPR, CCPA, and SOC 2 compliant. PII data anonymization is available for Enterprise customers.

FOR STAFF

Seamless clienteling for staff

Store customer data in one place
Add customer notes so you never forget a detail or preference. Waitwhile automatically logs visit details and stores comments staff enter for convenient access.
Effortless 2-way messaging
Properly prepare for a visit with the right information. Easily communicate with customers via text message or email to make service as smooth as possible.
Answer FAQs instantly
Customers can respond to any message you send with a quick text or email – no app download required. Answer frequently asked questions with canned responses to save time.

FOR ADMIN

Get all the customer data you need

feature-image

Aggregate customer data to surface insights

At-a-glance dashboards make it easy to keep tabs on real-time business performance. Dive deeper with historical analyses to spot key customer trends. Easily import and export data.

feature-image

Connect seamlessly with 3000+ tools

Connect your customer data with your CRM, POS, ticket manager, Slack channel — you name it. Waitwhile supports integrations with over 3000 apps.

feature-image

From one to unlimited locations

Waitwhile is built for businesses of all sizes. Automate workflows at one location or centralize enterprise operations across thousands of stores in one place.

Customer insights for any type of business

Waitwhile powers end-to-end customer flows for thousands of companies across virtually every industry around the world.

feature Healthcare feature Government feature Events feature Financial Services feature Retail feature Education
See all industries

See how
Waitwhile works

Waitlist Appointments Customer insights Automation Messaging Analytics Integrations

Boost your sales with the
perfect customer flow

Join the thousands of companies using Waitwhile

Try it free

No credit card required