Queue management for financial services
Create richer experiences at your physical locations with a single app to manage virtual waitlists, reduce wait times, schedule appointments, send SMS notifications, and more.
4.9/5 on G2.com
Say hello to a waitlist without the wait
Get rid of physical lines and crowded waiting areas
Let customers join a virtual waitlist with accurate, AI-powered wait times – and then wait from anywhere. They’ll get regular updates and Waitwhile will notify them when it’s their turn.
Make it easy to schedule and manage appointments
Customers can book appointments for any service from any device. Waitwhile automatically updates your calendar, messages customers, and keeps you up-to-date.
Give customers the flexibility to schedule an appointment in advance or join a waitlist in real-time. Waitwhile will merge walk-ins and appointments into one queue, making the wait fair for everyone.
Make financial services personal
Let every customer feel like a VIP with customizable 2-way messaging, personalized check-in experiences, and more. Waitwhile stores customer data so you never forget a detail or preference.
Get operational analytics for every location
Craft the perfect customer flow with easy-to-understand performance data. With Waitwhile, get the big picture or zoom in to see when you're busiest, learn which services are in-demand, get employee productivity metrics, and more. Spot key trends across any number of locations or customers.
Works with the other apps your business uses
Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.
