Tech support virtual waitlist and appointment app
Improve your customer experience by streamlining your line management and scheduling processes with Waitwhile – the intelligent waitlist app. Create a free waitlist for your business with SMS notifications in under 3 minutes.
No credit card required
With Waitwhile, businesses have saved 100 million customers more than 10,000 years of waiting in line......and counting
Say hello to a waitlist
without the wait
Make it easy for your customers to wait for tech support from anywhere
Let your customers check-in from a kiosk tablet, from your website, or by sending a text to join the line. Say goodbye to stressful waits for technical assistance with a smart online waitlist that works on any device. No app required.
Let your clients do what they like while waiting
Instead of wasting time waiting in a packed tech support lobby, allow your customers to go wherever they like or schedule an appointment in advance. Our ‘alert’ features make it easy to keep them informed of their place in line and give customers enough time to come back when it’s their turn.
Read moreGive your staff the freedom to manage the line from anywhere
With Waitwhile, your tech staff can log in and control your support waitlist from any smartphone, tablet or computer, even if your Wi-Fi goes down. Both staff and customers can view current wait times from anywhere at any time.
Merge walk-ins and appointments into one line with ease
Let customers join the line in real time or schedule a technical support appointment in advance. Waitwhile’s powerful bookings feature will automatically merge the two, making the wait fair for everyone.
Read moreCreate better customer experiences with 2-way communication
Use our easy-to-customize, 2-way messaging feature to thank customers, give additional information, or ask them to fill out a quick survey. The feedback can help improve your business and catch unhappy customers before they leave a bad review.
Works with the other apps your business uses
Waitwhile lets you connect your waitlist with your CRM, POS, Calendar, Ticket Manager, Slack channel, Website, App... you name it.
Read moreQuelle que soit votre entreprise,
nous pouvons vous aider
"Nous avons sauvé plus de 3 millions de clients mis en file d'attente via Waitwhile plus de 140 000 jours d'attente en ligne. Ça a été sans couture.
Cliff Stefanuk
Propriétaire de produit, Best Buy
95 % des commentaires des utilisateurs sur notre application de commande concernent sa facilité d'utilisation. Cela a été qualifié de magie. Et c'est grâce à Waitwhile.
Kevin Yim
Vice-président marketing et communications, Zippy's
« Attendre les membres de la famille pendant la chirurgie peut être stressant. Nos équipes adorent Waitwhile car il apporte de l'empathie dans un processus difficile. »
Andrew Turczak
Directeur général, Hartford HealthCare
Meilleur de sa catégorie
Waitwhile continue d'être un favori des clients et des éditeurs, obtenant les meilleures notes de Capterra, G2, etc.
Capterra
GetApp
G2
Trustpilot
FinancesOnline