Waitwhile
vs. Qtrac
Go beyond simple waitlists & appointment scheduling with a sleek all-in-one customer flow management solution. See why the world’s biggest brands are choosing Waitwhile over Qtrac.
Why choose
Waitwhile over Qtrac?
Unparalleled UX
No one has time for clunky design. Waitwhile’s intuitive interface requires virtually no training and is easy to use for management, frontline staff, and customers alike.
Flexibility at your fingertips
With deeper integrations and transparent settings, Waitwhile can be fully customized in just a few clicks to fit your business needs and processes.
Pricing that doesn’t break the bank
Fair, transparent pricing means you get to maximize your ROI without compromising on standout end-to-end customer flow management.
200M+ customers served at places like
How does Waitwhile
compare with Qtrac?
Waitwhile | Qtrac | |
| Appointment scheduling |  | |
| Queue management | | |
| Enterprise management features | | |
| Operational analytics | | |
| Pre-programmed messaging | | |
| Two-way messaging | | |
| End-to-end customer flow management | |  |
| Free trial, accessible immediately | | |
| Uptime SLA | 99.9% | 99% |
| G2 rating | 4.9/5 | 4.7/5 |
| Ease of use | #4 on G2 |
A user-friendly platform that delights everyone
According to a recent Waitwhile study, 40% of retail employees report that they waste time dealing with dated or poorly designed technology at work. In today’s world, you simply don’t have the time for outdated software.
Waitwhile’s interface is repeatedly praised for its intuitive UX and ease of use, allowing you to design pristine workflows in a matter of minutes – and to wow customers at every step of the journey.
Lightning-fast implementation & exceptional versatility
Waitwhile puts you in the driver’s seat. Get open access to all settings from the start, so you can fly faster. When it’s time to iterate and scale, you can make changes directly within the platform – all on your own. If you need a helping hand, our exceptional support team is available via email, phone, or in-app chat.
With Qtrac, flexibility doesn’t come without friction. Customization requires a lengthy change management process that’s mostly behind the scenes.
“Waitwhile creates this easy experience that feels so low touch for both our employees and guests.”
Derek Kastner, Manager/Training and Development Lead
HEYWEAR
Unlock ultimate flexibility with Waitwhile’s superior API
Integrating Waitwhile into your tech stack is easy. You’ll get cutting-edge flexibility, customization, and white-labeling out of the box. Seamlessly connect to 3000+ apps and tools instantly with Zapier.
Make your workflows even more powerful by creating your own integrations. Build quickly with the robust Waitwhile API, which comes with comprehensive guides and documentation.
Pricing that’s as attractive as our platform
Simply put: Waitwhile is more affordable than Qtrac. And there are no trade-offs.
In fact, with Waitwhile, you get more robust and comprehensive customer flow management functionality, deeper integrations, and a more user-friendly interface.
“Waitwhile just works. It’s reliable and very easy for staff to pick up on their own.”
Gil Brucken, Sr. Manager of Restaurant Technology
Flynn Restaurant Group/Applebee’s
Best in class
