Simple and predictable pricing
Save 20% on annual billing
Free
Try out Waitwhile for as long as you want
$ 0
/ month
Plan highlights
Starter
For small businesses with few locations
starts at
$ 23
/ month
Plan highlights
Business
For larger businesses with multiple locations
starts at
$ 156
/ month
Plan highlights
Enterprise
For large organizations with custom needs
Custom pricing
Plan highlights
Build the plan that works for you
Waitwhile plans start as low as $23 per month, and scale with your usage and number of locations.
Select a plan
Calculate your price
Starter pricing starts at 500 monthly visits. Select your number of visits to calculate your price.
4Locations
500visits/mo
Starter
0/mo
Save 20% on annual billing
Compare plans by features
Free
Starter
Business
Enterprise
Price
No contracts, cancel anytime.
Number of visits
Bookings and waitlisted parties per month
Number of Locations
Use Waitwhile across multiple locations
2-way SMS messages
Send and receive SMS to and from customers
2-way email messages
Send and receive emails to and from customers
2-way chat messages
Send and receive web chat messages to and from customers
Waitlist & Bookings
Waitlist module
Let customers get in line via virtual waitlists
Bookings module
Let customers schedule appointments
TV monitor display
Show your waitlist live on any screen with sound effects
Self sign-up and check-in kiosk
Let customers sign up or register their arrival on a kiosk device
LineSync feature to orchestrate bookings and waitlist
Merge appointments and waitlisted customers seamlessly
WaitIQ AI wait time estimation
Provide the most accurate wait times with AI powered estimation
Geo-fencing
Limit area where guests can join the waitlist or make a booking
Occupancy tracking
Track number of visitors versus your capacity
Location directory with map of locations
Let customers find your nearest location with ease
Team collaboration
Invite team and admins
Choose permission type and access for multiple logins
Resource management
Assign staff and other resources to guests and set working hours
Service management
Add services and set prices and durations for each
Roles and permissions
Select roles and permission levels for users
Create custom roles
Customize roles and permissions for your business needs
Custom user and resource import
Import user and/or resource schedules from third party apps
Team notification channels
Provide a broad scope of notification channels for your team
Customization
Basic flow builder
Create amazing customer flows with ease
Basic branding
Edit your customer-facing pages' colors, buttons, text, fonts, layout and more
Multi-language support
Access the Waitwhile platform and customer-facing pages in multiple languages
Customize customer messages
Personalize and templatize outgoing messages based on status, needs and interactions
Customize team notifications
Create and templatize custom team member notifications
Advanced flow builder
Access fully customizable flow builder features
White-label design and custom branding
Remove Waitwhile branding, edit HTML/CSS, and more
Analytics & Insights
Detailed customer profiles
Track all customers by loyalty, visit history, and preferences
Location stats
Access insightful stats to improve your operations at the location level
Basic multi-location analytics
View and export high-level insights across all locations
Advanced multi-location analytics
Access and export in-depth analytics and dive deeper into multi-location performance
Import and export customer and visit data
Seamlessly import and export customer and visit data with CSV or Excel
Revenue data
Access and track revenue data in Waitwhile to improve business operations
Report builder
Create custom reports based on your needs and preferences
Goals
Set up personalized goals and track performance
Data Integrations
API access
Get APIs for every account action (developers.waitwhile.com)
Webhooks
Subscribe to Waitwhile events in your own services and apps
Zapier integration
Connect Waitwhile with 2000+ services you already use and love
Salesforce integration
Connect Waitwhile with your Salesforce CRM and customize configuration
Custom integrations
Access other custom integrations
Support & Services
Chat support
Get help via online chat
Email support
Get help via email
Phone support
Get help via phone
Customer success manager
Get a dedicated support person that is available on-demand
Product training
Get training from our team to make the most of the product
Configuration help
Get help setting up your account
Service-level agreement (SLA)
Set up a formal agreement of up-time
Invoicing and PO
Set up flexible payments via any preferred mechanism
Access & Security
Audit logging
See a detailed log of all activities in your account
Daily backup and recovery
Recover waitlist if your team makes a mistake
Data anonymization
Anonymize your guest data and PII from Waitwhile servers on schedule
Data location control
Restrict data storage to US only
SAML and SSO
Integrate Waitwhile with your authentication service
HIPAA and data certification
Get patient data controls and additional data compliance
Price
No contracts, cancel anytime.
Number of visits
Bookings and waitlisted parties per month
Number of Locations
Use Waitwhile across multiple locations
2-way SMS messages
Send and receive SMS to and from customers
2-way email messages
Send and receive emails to and from customers
2-way chat messages
Send and receive web chat messages to and from customers
Waitlist & Bookings
Waitlist module
Let customers get in line via virtual waitlists
Bookings module
Let customers schedule appointments
TV monitor display
Show your waitlist live on any screen with sound effects
Self sign-up and check-in kiosk
Let customers sign up or register their arrival on a kiosk device
LineSync feature to orchestrate bookings and waitlist
Merge appointments and waitlisted customers seamlessly
WaitIQ AI wait time estimation
Provide the most accurate wait times with AI powered estimation
Geo-fencing
Limit area where guests can join the waitlist or make a booking
Occupancy tracking
Track number of visitors versus your capacity
Location directory with map of locations
Let customers find your nearest location with ease
Team collaboration
Invite team and admins
Choose permission type and access for multiple logins
Resource management
Assign staff and other resources to guests and set working hours
Service management
Add services and set prices and durations for each
Roles and permissions
Select roles and permission levels for users
Create custom roles
Customize roles and permissions for your business needs
Custom user and resource import
Import user and/or resource schedules from third party apps
Team notification channels
Provide a broad scope of notification channels for your team
Customization
Basic flow builder
Create amazing customer flows with ease
Basic branding
Edit your customer-facing pages' colors, buttons, text, fonts, layout and more
Multi-language support
Access the Waitwhile platform and customer-facing pages in multiple languages
Customize customer messages
Personalize and templatize outgoing messages based on status, needs and interactions
Customize team notifications
Create and templatize custom team member notifications
Advanced flow builder
Access fully customizable flow builder features
White-label design and custom branding
Remove Waitwhile branding, edit HTML/CSS, and more
Analytics & Insights
Detailed customer profiles
Track all customers by loyalty, visit history, and preferences
Location stats
Access insightful stats to improve your operations at the location level
Basic multi-location analytics
View and export high-level insights across all locations
Advanced multi-location analytics
Access and export in-depth analytics and dive deeper into multi-location performance
Import and export customer and visit data
Seamlessly import and export customer and visit data with CSV or Excel
Revenue data
Access and track revenue data in Waitwhile to improve business operations
Report builder
Create custom reports based on your needs and preferences
Goals
Set up personalized goals and track performance
Data Integrations
API access
Get APIs for every account action (developers.waitwhile.com)
Webhooks
Subscribe to Waitwhile events in your own services and apps
Zapier integration
Connect Waitwhile with 2000+ services you already use and love
Salesforce integration
Connect Waitwhile with your Salesforce CRM and customize configuration
Custom integrations
Access other custom integrations
Support & Services
Chat support
Get help via online chat
Email support
Get help via email
Phone support
Get help via phone
Customer success manager
Get a dedicated support person that is available on-demand
Product training
Get training from our team to make the most of the product
Configuration help
Get help setting up your account
Service-level agreement (SLA)
Set up a formal agreement of up-time
Invoicing and PO
Set up flexible payments via any preferred mechanism
Access & Security
Audit logging
See a detailed log of all activities in your account
Daily backup and recovery
Recover waitlist if your team makes a mistake
Data anonymization
Anonymize your guest data and PII from Waitwhile servers on schedule
Data location control
Restrict data storage to US only
SAML and SSO
Integrate Waitwhile with your authentication service
HIPAA and data certification
Get patient data controls and additional data compliance
Frequently asked questions
Check out this list of commonly asked questions. If you don't see what you need, email us at hello@waitwhile.com hello@waitwhile.com.
Can I use Waitwhile for free?
What if I exceed my Free or paid plan limits?
How do I know which plan is right for me?
Is billing based on each waitlist?
What are my payment options - credit card and/or invoicing?
What kind of support do I get?
Do you offer nonprofit, or educational discounts?
Do you offer Enterprise contracts/pricing/support?
Can I make a payment by invoice?