Simple and predictable pricing

MonthlyAnnual
Annual

Save 20% on annual billing

Free

Try out Waitwhile for as long as you want

$ 0

/ month

Plan highlights

Circle Checkmark1 location
Circle Checkmark50 visits/month
Circle Checkmark2-way customer messages
Circle CheckmarkSingle-location statistics
Circle CheckmarkBasic branding
Circle CheckmarkTeam notifications via email and push

Starter

For small businesses with few locations

starts at

$ 23

/ month

Plan highlights

Circle CheckmarkUp to 4 locations
Circle CheckmarkUp to 3,000 visits/month
Circle CheckmarkTeam notifications via SMS
Circle CheckmarkBasic multi-location analytics
Circle CheckmarkCustomizable customer messages
Circle CheckmarkCustomizable team notifications

Business

For larger businesses with multiple locations

starts at

$ 156

/ month

Plan highlights

Circle CheckmarkUp to 10 locations
Circle CheckmarkUp to 10,000 visits/month
Circle CheckmarkCustom user roles
Circle CheckmarkAPI and webhooks
Circle CheckmarkSynchronized waitlist and bookings
Circle CheckmarkAdvanced multi-location analytics
Circle CheckmarkImport and export of customer data

Enterprise

For large organizations with custom needs

Custom pricing

Plan highlights

Circle CheckmarkCustom number of locations
Circle CheckmarkCustom number of visits
Circle CheckmarkReport builder
Circle CheckmarkTraining and configuration
Circle CheckmarkCustom integrations
Circle CheckmarkSLA, invoicing, and PO
Circle CheckmarkSAML and SSO
Circle CheckmarkDedicated success manager
Circle CheckmarkWhite-label design and branding
Louis Vuitton LogoLogo_bestbuy_whiteUnitedLogo_USairforce_whiteLogo_ACE_whiteLogo_Applebees_whiteSamsung Logo

Compare plans by features

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Price

No contracts, cancel anytime.

$0 / mo
Starts at $23 / mo

Number of visits

Bookings and waitlisted parties per month

Up to 50 visits / mo
Up to 3,000 visits monthly

Number of Locations

Use Waitwhile across multiple locations

1 location
Up to 4 locations

2-way SMS messages

Send and receive SMS to and from customers

$2 SMS credit to try it out
$2 SMS credit to try it out

2-way email messages

Send and receive emails to and from customers

5 emails per visit
Unlimited

2-way chat messages

Send and receive web chat messages to and from customers

Unlimited
Unlimited

Waitlist & Bookings

Waitlist module

Let customers get in line via virtual waitlists

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Bookings module

Let customers schedule appointments

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TV monitor display

Show your waitlist live on any screen with sound effects

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Self sign-up and check-in kiosk

Let customers sign up or register their arrival on a kiosk device

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LineSync feature to orchestrate bookings and waitlist

Merge appointments and waitlisted customers seamlessly

WaitIQ AI wait time estimation

Provide the most accurate wait times with AI powered estimation

Geo-fencing

Limit area where guests can join the waitlist or make a booking

Occupancy tracking

Track number of visitors versus your capacity

Location directory with map of locations

Let customers find your nearest location with ease

Team collaboration

Invite team and admins

Choose permission type and access for multiple logins

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Resource management

Assign staff and other resources to guests and set working hours

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Service management

Add services and set prices and durations for each

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Roles and permissions

Select roles and permission levels for users

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Create custom roles

Customize roles and permissions for your business needs

Custom user and resource import

Import user and/or resource schedules from third party apps

Team notification channels

Provide a broad scope of notification channels for your team

Email, push
Email, push, SMS

Customization

Basic flow builder

Create amazing customer flows with ease

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Basic branding

Edit your customer-facing pages' colors, buttons, text, fonts, layout and more

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Multi-language support

Access the Waitwhile platform and customer-facing pages in multiple languages

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Customize customer messages

Personalize and templatize outgoing messages based on status, needs and interactions

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Customize team notifications

Create and templatize custom team member notifications

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Advanced flow builder

Access fully customizable flow builder features

White-label design and custom branding

Remove Waitwhile branding, edit HTML/CSS, and more

Analytics & Insights

Detailed customer profiles

Track all customers by loyalty, visit history, and preferences

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Location stats

Access insightful stats to improve your operations at the location level

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Basic multi-location analytics

View and export high-level insights across all locations

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Advanced multi-location analytics

Access and export in-depth analytics and dive deeper into multi-location performance

Import and export customer and visit data

Seamlessly import and export customer and visit data with CSV or Excel

Revenue data

Access and track revenue data in Waitwhile to improve business operations

Report builder

Create custom reports based on your needs and preferences

Goals

Set up personalized goals and track performance

Data Integrations

API access

Get APIs for every account action (developers.waitwhile.com)

Webhooks

Subscribe to Waitwhile events in your own services and apps

Zapier integration

Connect Waitwhile with 2000+ services you already use and love

Salesforce integration

Connect Waitwhile with your Salesforce CRM and customize configuration

Custom integrations

Access other custom integrations

Support & Services

Chat support

Get help via online chat

First 30 days
Mon - Fri 9am-6pm EST

Email support

Get help via email

Mon - Fri 9am-6pm EST

Phone support

Get help via phone

Customer success manager

Get a dedicated support person that is available on-demand

Product training

Get training from our team to make the most of the product

Configuration help

Get help setting up your account

Service-level agreement (SLA)

Set up a formal agreement of up-time

Invoicing and PO

Set up flexible payments via any preferred mechanism

Access & Security

Audit logging

See a detailed log of all activities in your account

Daily backup and recovery

Recover waitlist if your team makes a mistake

Data anonymization

Anonymize your guest data and PII from Waitwhile servers on schedule

Data location control

Restrict data storage to US only

SAML and SSO

Integrate Waitwhile with your authentication service

HIPAA and data certification

Get patient data controls and additional data compliance

Frequently asked questions

Check out this list of commonly asked questions. If you don't see what you need, email us at hello@waitwhile.com hello@waitwhile.com.

Can I use Waitwhile for free?

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What if I exceed my Free or paid plan limits?

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How do I know which plan is right for me?

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Is billing based on each waitlist?

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What are my payment options - credit card and/or invoicing?

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What kind of support do I get?

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Do you offer nonprofit, or educational discounts?

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Do you offer Enterprise contracts/pricing/support?

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Can I make a payment by invoice?

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There’s nothing to lose but the wait

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