Crowd management made easy

Eliminate large, unruly crowds by allowing any number of guests to check in simply and safely using their smart devices. Customers will be able to sign in or join the line remotely – and wait from anywhere.

Businesses use Waitwhile’s crowd management solution to

Check guests in
remotely

Allow visitors to wait
from anywhere

Keep an open line
of communication

Set operations
on autopilot

Get actionable
customer insights

Waitwhile improves the wait experience for guests at Tribeca Film Festival

Tribeca Film Festival makes waiting delightful for 30k+ festival attendees with Waitwhile at their annual festival.

Read case study

Scarefest Scream Park delivers frights, terrors, and delights without the horror of long lines

With Waitwhile, Scarefest saw an immediate decrease in wait times and an increase in customer happiness.

Read case study

SUMMIT One Vanderbilt manages customer flow with Waitwhile

NYC’s immersive four-story installation SUMMIT One Vanderbilt uses Waitwhile to seamlessly manage ridership on the world’s largest glass floor elevator.

Read case study

Benefits explained

Check guests in remotely

Avoid the confusion by letting guests choose when and how to register or check-in at your large event – from a kiosk, with their phone, or through your website. You can also let them register ahead of time.

Allow visitors to wait from anywhere

Let guests do whatever they like instead of having to stand in line. You’ll be able to text them individually or by group when you’re ready for them.

Keep an open line of communication

Waitwhile allows you to communicate with your guests before, during, and after their visit. You can update them on their wait time, address their issues in real time, thank them for coming, and request feedback.

Set operations on autopilot

Automate repeatable tasks such as reminders, safety alerts, and health notices so that guests get the information they need the moment they need it without burdening your staff.

Get actionable customer insights

See where bottlenecks form, which sessions or services people like best, and more. Easy-to-understand customer data is collected automatically when you use Waitwhile for crowd management.

How it works

We’ve helped businesses around the world create better lines for 150 million customers, so we know what works and we make it easy to get started. Plus, you can customize every aspect to make it perfectly tailored to your brand.

1 Let visitors join your line in many ways

2 Deliver AI-powered wait-time estimates

3 Summon and serve your guests

4 Get feedback and improve flow with data

Work is more efficient when your tools play nice together

See all integrations

Manage large gatherings at scale

Secure, reliable, flexible, and functional–across multiple locations and departments. Waitwhile has a crowd management solution for your enterprise needs and requirements.