Curbside pickup your customers will love
Curbside pickup can be a headache. Long lines, poor communication, and lack of space create frustration for shoppers and staff alike.
With Waitwhile, your contactless curbside pickup process becomes instantly delightful and efficient.
Retailers like IKEA and Lululemon rely on Waitwhile’s curbside pickup feature to
Waitwhile elevates the customer experience at Best Buy Canada
Best Buy uses Waitwhile for queue management and curbside pickup at 169 retail locations across Canada.
Zippy's offers comfortable & convenient curbside pickup at 22 locations with Waitwhile
Iconic Hawaiian dining institution Zippy's integrated Waitwhile into a newly launched online ordering app to allow diners to order ahead and have food delivered straight to their cars.
Give customers flexibility
Choose when and how you want your customers to check in for a curbside pickup – from a kiosk, using their phone, or through your website. Or let them book a slot before leaving the house, using any smart device.
Allow shoppers to wait anywhere
Let guests do whatever they like instead of wasting time standing in line. You’ll be able to text them individually or by group when their order is ready.
Keep an open line of communication
Waitwhile allows you to communicate with your guests before, during, and after their visit. You can update them on their wait time, address their issues in real time, thank them for coming, and request feedback.
Set curbside pickup on autopilot
Eliminate manual queue management tasks by automating notifications, safety alerts, and health reminders. Your guests will have immediate access to the information they need when they need it, and your staff will have more time to devote to customer service.
Improve operations with data
See when curbside pickup is busiest, how you can improve wait times, and more. Easy-to-understand customer data is collected automatically when you use Waitwhile.
How it works
We’ve helped businesses around the world create better lines for 150 million customers, so we know what works and we make it easy to get started. Plus, you can customize every aspect to make it perfectly tailored to your brand.
Work is more efficient when your tools play nice together
The most effective way to manage curbside pickup at scale
Secure, reliable, flexible, and functional–across multiple event locations and experiences. Waitwhile meets the needs and requirements of the largest organizations.
Boost loyalty & engagement with actionable data
Track & optimize each location with staff & business analytics
High security platform with little need for IT intervention
Competitive pricing designed to reflect the variability of operations
API access for a fully integrated and tailored solution