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Solutions > Service center

Delight guests with a service center with no wait

Say goodbye to long lines and frustrating waiting experiences. Say hello to a modern service center your customers will love.


Businesses rely on Waitwhile’s queue management features to

no-img Let guests join from anywhere
no-img Automate workflows
no-img Display wait times on multiple screens
no-img Save visitors time
no-img Improve wait time estimation
Louis Vuitton

Waitwhile facilitates safe, streamlined urgent care management for ModernMD

ModernMD uses Waitwhile to reduce crowding in waiting rooms, triage patients, and give visitors flexibility.

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Waitwhile helps Louis Vuitton create luxury check-in experiences across locations worldwide

Louis Vuitton has been relying on Waitwhile to deliver exceptional customer experiences in their global retail spaces since 2017.

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Waitwhile helps run southwestern medical office Clinica Talticpac more efficiently

Clinica Talticpac uses Waitwhile to successfully manage their walk-in patients who are in urgent need of restoring movement and removing pain.

Read case study
Yale New Haven

Benefits explained

Let guests join from anywhere

Choose when and how you want your customers to join the line – from home on any smart device, through your website, or when they show up in person using a QR code or kiosk. They’ll be able to easily sign up or schedule their appointment in advance.

Automate workflows

Help your staff do more with less by automating repeatable tasks like customer notifications and queue management. With the visit dashboard, you’re always in control of the line. You can see who’s waiting, who to serve next, and are able to send the next customer directly to the right counter with a tap of a button.

Display wait times on multiple screens

Your customers will always know their place in line and the current wait time. Display your queue in real-time on a TV monitor and notify the next customer with sound and text messages. Or let your customer wait remotely and track the wait time on their phone.

Save visitors time

Help customers make the most of their wait by having them sign forms, customize services, pay in advance, and more. It will save your business and your visitors time when it’s their turn.

Improve wait time estimation

Give more accurate wait times with Waitwhile’s machine learning algorithm. Wait times are tailored to your unique business, eliminating the possibility of human error. If anything changes, estimates are updated in real time and your guests are automatically notified.

How it works

We’ve helped businesses around the world create better lines for 150 million customers, so we know what works and we make it easy to get started. Plus, you can customize every aspect to make it perfectly tailored to your brand.

Work is easier when your tools play nice together

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Run more efficient service centers at scale

Secure, reliable, flexible, and functional–across multiple locations and departments. Waitwhile has a solution for your enterprise needs and requirements.


Boost loyalty & engagement with actionable data


Track & optimize each location with staff & business analytics


High security platform with little need for IT intervention


Competitive pricing designed to reflect the variability of operations


API access for a fully integrated and tailored solution

Will Waitwhile work for your business?

See how our queue management and appointment scheduling tools are used to simplify and optimize the day-to-day for different kinds of businesses

Join the thousands of companies using Waitwhile

There’s nothing to lose but the wait.

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