Delight guests with a service center with no wait
Say goodbye to long lines and frustrating waiting experiences. Say hello to a modern service center your customers will love.
Businesses rely on Waitwhile’s queue management features to
Waitwhile facilitates safe, streamlined urgent care management for ModernMD
ModernMD uses Waitwhile to reduce crowding in waiting rooms, triage patients, and give visitors flexibility.
Waitwhile helps Louis Vuitton create luxury check-in experiences across locations worldwide
Louis Vuitton has been relying on Waitwhile to deliver exceptional customer experiences in their global retail spaces since 2017.
Waitwhile helps run southwestern medical office Clinica Talticpac more efficiently
Clinica Talticpac uses Waitwhile to successfully manage their walk-in patients who are in urgent need of restoring movement and removing pain.
Let guests join from anywhere
Choose when and how you want your customers to join the line – from home on any smart device, through your website, or when they show up in person using a QR code or kiosk. They’ll be able to easily sign up or schedule their appointment in advance.
Help your staff do more with less by automating repeatable tasks like customer notifications and queue management. With the visit dashboard, you’re always in control of the line. You can see who’s waiting, who to serve next, and are able to send the next customer directly to the right counter with a tap of a button.
Display wait times on multiple screens
Your customers will always know their place in line and the current wait time. Display your queue in real-time on a TV monitor and notify the next customer with sound and text messages. Or let your customer wait remotely and track the wait time on their phone.
Save visitors time
Help customers make the most of their wait by having them sign forms, customize services, pay in advance, and more. It will save your business and your visitors time when it’s their turn.
Improve wait time estimation
Give more accurate wait times with Waitwhile’s machine learning algorithm. Wait times are tailored to your unique business, eliminating the possibility of human error. If anything changes, estimates are updated in real time and your guests are automatically notified.
How it works
We’ve helped businesses around the world create better lines for 150 million customers, so we know what works and we make it easy to get started. Plus, you can customize every aspect to make it perfectly tailored to your brand.
Work is easier when your tools play nice together
Run more efficient service centers at scale
Secure, reliable, flexible, and functional–across multiple locations and departments. Waitwhile has a solution for your enterprise needs and requirements.
Boost loyalty & engagement with actionable data
Track & optimize each location with staff & business analytics
High security platform with little need for IT intervention
Competitive pricing designed to reflect the variability of operations
API access for a fully integrated and tailored solution