Virtual waitlist: a new way to (not) wait in line

With Waitwhile, guests line up virtually using their smart device and get notified via text message when it’s their turn. Our virtual waitlist app and appointment booking platform can be customized to work for any type of business.

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Trusted by some of the biggest names in business

Key virtual
waitlist features

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Many ways to join

Let customers join your virtual waitlist from your website, with a QR code, via an electronic wait station, or in person.

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Reduced wait times

Waitwhile uses machine learning to estimate wait times. The longer you use it, the more accurate it becomes.

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Fewer appointment no-shows

Appointment reminders and an easy way to make changes means more punctual customers.

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Seamless integrations

Waitwhile lets you connect your virtual waitlist with your CRM, POS, calendar, ticket manager, Slack channel, and more.

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Two-way messaging

Message customers before, during, and after their visit to give them additional information and updates.

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“We've saved over 3 million customers queued through Waitwhile more than 140,000 days of waiting in line. It's been seamless.”

Cliff Stefanuk

Product Owner, Best Buy

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hartford
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95% of user feedback about our ordering app is how easy it is to use. It has been called magic. And that’s thanks to Waitwhile.

Kevin Yim

VP Marketing & Communications, Zippy’s

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hartford
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“Waiting for family members during surgery can be stressful. Our teams love Waitwhile because it brings empathy into a difficult process.”

Andrew Turczak

Managing Director, Hartford HealthCare

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hartford

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