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Your customers have better things to do than wait

Waitwhile is a virtual waitlist app and queue management platform that can be customized to work for any business. It lets customers line up virtually using their phone and get notified via text message when it’s their turn.

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No credit card required

Trusted by some of the biggest names in business

pearle vision
pearle vision
hartford healthcare
rag bone

There’s nothing to lose
but the wait

Many ways to join

Customers can sign up on your website, with a QR code, via an electronic wait station, or in person.

Reduced wait times

Waitwhile uses machine learning to estimate wait times. The longer you use it, the more accurate it becomes.

Fewer appointment no-shows

Appointment reminders and an easy way to make changes means more punctual customers.

Seamless integrations

Waitwhile lets you connect your waitlist with your CRM, POS, calendar, ticket manager, Slack channel, and more.

Two-way messaging

Message customers before, during, and after their visit to give them additional information and updates.


“We've saved over 3 million customers queued through Waitwhile more than 140,000 days of waiting in line. It's been seamless.”

Cliff Stefanuk

Product Owner, Best Buy

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95% of user feedback about our ordering app is how easy it is to use. It has been called magic. And that’s thanks to Waitwhile.

Kevin Yim

VP Marketing & Communications, Zippy’s

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“Waiting for family members during surgery can be stressful. Our teams love Waitwhile because it brings empathy into a difficult process.”

Andrew Turczak

Managing Director, Hartford HealthCare

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