The Standard for Queue Management Used by 10,000+ Organizations Worldwide
Say goodbye to stressful visits! Your patients can add their name to the list from a tablet in your lobby, from home, from your website, your favorite social media posts - or by just sending a text! No app required.
Learn more about kiosk →No one likes to wait, especially when they are sick. Empower your patients and allow them the option to spend their waiting time however they like. Our ‘alert’ features make it easy to keep your patients informed wherever they go, giving them time and the choice of how and where they wait.
Learn about messaging →With Waitwhile, your clinic staff can login control your waitlist on any smartphone, tablet or computer. Both Staff and Patients can view the current wait time anywhere, Techs can alert customers that they are ready, or even change the order of the line. We’ve still got you covered even if your Wi-Fi goes down.
Learn about the waitlist →Let patients join the line or schedule time in advance. With a powerful bookings feature that automatically syncs appointments with your waitlist, your patients have total flexibility on when and where they wait.
Learn about bookings →Use our ‘easy to customize messages’ to thank your patients for their loyalty or fill out a quick survey. Use the feedback to find ways to improve and catch unhappy patients (before they give you a bad review online!).
Learn about messaging →With our powerful REST API and plug-and-play integrations with Slack, Google Calendar, SalesForce and thousands of other services, your waitlist is always in sync with your business.
Charles Johnson, Project Manager, Louis Vuitton
Vito Ziccardi, Producer, Tribeca Film Festival
Mats Alexander, Director, Auction Nation
Maybe this big ol' list of features will help
Intelligent wait time estimation
Check-in kiosk
Multi-location support
Toggle between waiting & serving
Appointment scheduling
Merge bookings with walk-ins
Analytics dashboard
Resource management
Instant synchronization
CRM & Customer insights
Export/Import guest data
Real-time service reports
TV monitor support
Message personalization
2-way messaging
Global SMS coverage
Saved / canned responses
Survey / feedback
Single-sign on (SSO/SAML)
Zapier support
Integration with CRMs
GDPR and HIPAA compliant
Encrypted guest data
White-label design