Waitwhile vs. Qmatic

Get a customer flow management platform that actually flows. See why the world’s biggest brands are choosing Waitwhile over Qmatic.

Why choose Waitwhile over Qmatic?

Flexible scheduling

Unparalleled UX

No one has time for clunky design. Waitwhile’s intuitive interface requires virtually no training and is easy to use for management, frontline staff, and customers alike.

2-way messaging

Stay in contact with customers before, during, and after their visit. Only Waitwhile delivers true end-to-end customer flow management features.

Appointments and waitlists in one place

Today’s customers value flexibility. Waitwhile seamlessly handles appointment scheduling and virtual waitlists together, while making the wait fair for everyone.
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How does Waitwhile compare with Qmatic?

Qmatic

Waitwhile

Queue management

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Appointment scheduling

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Event management

99,9%

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Integrations

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Enterprise management features

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Operational analytics

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Pre-programmed messaging

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Two-way messaging

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Sync appointments and waitlists

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In-app support chat

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Free trial, accessible immediately

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Uptime SLA

99%

99.9%

Ease of use

#9

#1 on G2

G2 rating

4.7/5

4.9/5

Waitlists and bookings

A user-friendly platform that delights everyone

According to a recent Waitwhile study, 40% of retail employees report that they waste time dealing with dated or poorly designed technology at work. In today’s world, you simply don’t have the time for outdated software.


Waitwhile’s interface is repeatedly praised for its intuitive UX and ease of use, allowing you to design pristine workflows in a matter of minutes – and to wow customers at every step of the journey.

Lightning-fast implementation & exceptional versatility

Waitwhile puts you in the driver’s seat. Get open access to all settings from the start, so you can fly faster. When it’s time to iterate and scale, you can make changes directly within the platform – all on your own. If you need a helping hand, our exceptional support team is available via email, phone, or in-app chat.

With QLess, flexibility doesn’t come without friction. Customization requires a lengthy change management process that’s mostly behind the scenes.

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Waitwhile is a leader in Queue Management on G2

Api tech stack

Unlock ultimate flexibility with Waitwhile’s superior API

Integrating Waitwhile into your tech stack is easy. You’ll get cutting-edge flexibility, customization, and white-labeling out of the box. Seamlessly connect to 3000+ apps and tools instantly with Zapier.


Make your workflows even more powerful by creating your own integrations. Build quickly with the robust Waitwhile API, which comes with comprehensive guides and documentation.

Pricing that’s as attractive as our platform

Simply put: Waitwhile is more affordable than QLess. And there are no trade-offs.


In fact, with Waitwhile, you get more robust and comprehensive customer flow management functionality, deeper integrations, and a more user-friendly interface.

Product overview

What our customers say

Recognized by G2 for excellence, our platform is rated highly for ease of use, customer support, and implementation. See what our customers have to say about how Waitwhile has transformed their businesses.

There’s nothing to lose but the wait

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